White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-10-16T15:27:48+00:00

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

  1. go to NVIDIA Control Panel (right click on windows screen)
  2. go to display - change resolution
  3. change the screen resolution to any resolution(for both screen)
  4. apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous
2018-11-08T10:36:43+00:00

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

  • Right click desktop,
  • Go to Intel HD Graphics settings
  • Select Display
  • Then choose the option Scale Full Screen.
  • Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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  1. Anonymous
    2018-11-20T17:35:23+00:00

    Since this is a common issue with multiple monitor setups, I think the issue is due to scaling between them. Here's what I did to resolve the issue:

    • Right click on desktop
    • Click on Display
    • Toggle between the monitors to make sure the resolution is the same
    • If yes, make sure the "Change the size of text, apps, and other items" is the same for both monitors. ie. 100%, 125%, 150%, etc.

    Hope this helps. I will edit this comment if it ends up to be a temporary fix.

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  2. Anonymous
    2018-10-09T07:03:28+00:00

    The F11 'trick' often works with Chrome but not with Edge and (obviously) not with Explorer.

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  3. Anonymous
    2018-09-05T06:22:39+00:00

    I don't think it's because Adobe.

    In our company we banned Adobe.

    But we have the same issue.

    Hopefully Microsoft will come with a solution.

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