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I also received a call from "Microsoft Refund Dept.". Since I didn't pick up they left a computer generated message stating her name as Kathy Jackson from tech support and to call 877 721 7434. for my refund. The reason I am posting this is I wanted to see if anyone else received such messages. Imagine my surprise when I realized the first comment about this subject was posted 2013!!! That was five years ago. Five years of people being scammed, losing money and whatever else. How could this still be happening without them being stopped? And the first one I saw was from the Netherlands, meaning this is an international scam. AND it was on this site. Doesn't anyone at Microsoft oversee their own site?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i just received a phone call from this number 1-526-070-3700 11:52 Nov.23,2018
microsoft has a $299.00 refund for me.
when i left him on hold to check the web to see if it was a scam, it is.
i did not give him any information about anything or my name.
scammers don't like to be put on hold they will hang up on you,than you know it's a scam.
easiest way to check is google it.
I got the same call Oct 2018. My call came from 1-325-307-3420.
BEST THING TO DO IS NOT TO PAY ANY ATTENTION TO IT.
I just got two of these calls. I can't block them because caller ID says they were placed from my own phone number. What will they think of next? Does anyone have a way of blocking these?
I have received 4 calls in the last 5 days from "Microsoft Refund Department" all from different numbers saying I was getting a refund because a service company had gone out of business and I was due a refund for windows on the computer I bought a couple of years ago because there was a windows problem. they wanted remote access to my computer and I was told if I did not speak with the refund department my credit card would be charged 295.00 within the month for further service.
I called Microsoft office customer service and was told that I have to fill out a form at some website support.microsoft.com/report as scam. I went to that site and there was no form I could see. So this is my report. Doesn't Microsoft take any consideration that I called because something illegal is being done in their name and I know it was a scam so I am trying to alert them, because their name is being used in the scam and it also includes a fictitious department Called Microsoft refunds department? I doesn't seem to matter to your company that your name is being used in this scam fraudulently! I guess Microsoft is to big to care if customers using their product are being harassed with scams, they just don't care enough to do something to work toward stopping it!
