Microsoft Refund Dept.

 Five years of people being scammed, losing money and whatever else. How could this still be happening without them being stopped? And the first one I saw was from the Netherlands, meaning this is an international scam.  AND it was on this site. Doesn't anyone at Microsoft oversee their own site?

Jacqueline, the numbers are created on the internet so the call is coming in on VOIP or Voice Over Internet Protocol.  For example, right now a ROBO call that is popular in my area code 904, is for Amazon and we are told that 25 jobs within 24 hours please go to this website immediately.  Amazon has been notified.  The Federal Government has been notified, to shut down the fake website listed in the phone recording.  That is the only thing Amazon can do because it is a ROBOT phone number generating telephone call.   There is no such thing as Caller ID.  Get Skype, call the number back from online and make certain that Skype is NOT showing your real phone number as the number calling.  

There is also a few programs out there that you can "turn on" during a phone call and the app takes the phone call from your phone and talks to the person wasting their time.  

I remember back in the '80s when they were first having issues with hackers and scammers, pups, viruses, firewalls, and then the invention of the waterless cooling system that made cell phones become little computers instead of flip phones, flat screen tv's, laptops, etc.  For everything we have, there is going to be some monster catfish.   

Microsoft can no longer stop the VOIP calls than you can, but microsoft has always taught safety and hired the first hackers to help create firewalls and antivirus programs.  Not everyone uses them or keeps them updated.

Now happending in the US

Yes this is a scam. I wou check to make sure they did not take any of your money tho.

I got a phone call today from an Indian seaking gentalman saying I was charged 199.00 for Microsoft services in July That he wand the refund Department I agued with him saying I did not ask for services I said if I got charged Id better be refunded immediatly He asked for my accoynt information I said I dont know The phone went dead I tried calling back it was blocked Im hoping this is a Scam Now its got me woundering if money was taken out of any of my accts in July or anytime recently Beware out there cause this soynds like a scam Unreal

I have received a call every 1/2 hour today starting at 7 am it is now almost 2 pm and I just hung up again.