Microsoft Refund Dept.

I really don't understand why this has not been stopped! I guess the PTB can't make a profit finding a fix for this, so don't put the effort to stop it. What a shame.  I'd bet if everyone boycotted, in this instance, Microsoft, there would be fix within a month.

Have had 2 of those calls today with the same name, Kathy Jackson, and different phone number. 844-386-8965. So apparently it is still going on.

My mother received the same phone call.   She had me take the phone and call the number back.  The guy said the same thing as other people experienced we owe you $299 and are u sitting in front of your computer.  I followed the steps not really knowing anything until i was watching him remote access my computer and opening these websites and my moms td bank account.  He insisted she open an online bank account to transfer the money.  I said why dont u send a check or deposit this so called refund into my account.  He kept saying his billing dept supervisor said it has to be done through td bc ur bank account is a local bank.  I finally got pissed off and told him to shove this so called money up his f***king ass and bite my tiities and that i was calling the better business bureau.  Afther the phone call i was afraid that my laptop would still get remote accessed so i did a factory reset on it.  I mean i didnt have a lot of stuff on the hard drive but id rather be safe than sorry so word of advice to people dont listen to this people

I also have been recieving phone calls stating I had a refund. I was unsure if this was actually Microsoft due to I did call regarding a charge that I did not make. 

But I arrived to work today and when I answered the company phone there was a recording saying do not hang up this is Microsoft and we are closing the doors and and want to start your refund and left a phone number.

They just continue to call. 

Leave messages when I don't answer.. 

Amazing how often they change the number..

It is landline.. My cell warns me of scam calls.

Thank you