Microsoft Refund Dept.

Anonymous
2018-05-22T23:23:35+00:00

I also received a call from "Microsoft Refund Dept.". Since I didn't pick up they left a computer generated message stating her name as Kathy Jackson from tech support and to call 877 721  7434. for my refund. The reason I am posting this is I wanted to see if anyone else received such messages. Imagine my surprise when I realized the first comment about this subject was posted 2013!!! That was five years ago. Five years of people being scammed, losing money and whatever else. How could this still be happening without them being stopped? And the first one I saw was from the Netherlands, meaning this is an international scam.  AND it was on this site. Doesn't anyone at Microsoft oversee their own site?

Windows for home | Other | Security and privacy

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  1. Anonymous
    2019-02-19T22:13:14+00:00

    I've had several calls in the last few days; I understand that this has been going on for years, so I presume MS doesn't really care or they would be pressing the case with appropriate authorities.

    Now I just disconnect without any further interaction.

    Shame on Microsoft ...

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  2. Anonymous
    2019-02-19T19:40:50+00:00

    Scam still going on. They called me and left a message saying I was owed a refund of $299 (the same price I paid for my son's Xbox at Christmas). the website they wanted me to go to is WWW.refund48.webs.com 

    Phone number was 833-228-1850

    It was clearly a scam.

    I reported it to Microsoft, they told me to report it to the police. The police do nothing because it's outside their jurisdiction.

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  3. Anonymous
    2019-02-08T19:55:48+00:00

    I am glad you didn't get caught up in this. I guess we should listen to our kids more often.

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  4. Anonymous
    2019-02-08T18:56:32+00:00

    I also got a computer-generated message when I answered the phone (landline) and it gave me a phone number to call. I called it and they wanted me to go to my computer and connect with them remotely (on my cell) because they said I paid for computer support and they had been ordered by the US government to refund our money. He wanted me to go to my desktop computer with a cell phone and call them so they can access my computer with a BBB Microsoft Refund form and they will help me fill it out to get a refund. Something was fishy about this and I told them there was no way I was going to connect them to my computer. I had him call my son's number and he told the guy that I was not going to let them access my computer. Now that I've read that others have had the same experience, I knew I was dealing with a scammer who wanted to steal my personal info off my computer. My son always urges me to do research on these things first and by doing this we found that it was a scam.

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  5. Anonymous
    2019-02-07T19:19:52+00:00

    They are still doing this.  I received the exact call today,  Feb. 7, 2019

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