Microsoft Refund Dept.

Anonymous
2018-05-22T23:23:35+00:00

I also received a call from "Microsoft Refund Dept.". Since I didn't pick up they left a computer generated message stating her name as Kathy Jackson from tech support and to call 877 721  7434. for my refund. The reason I am posting this is I wanted to see if anyone else received such messages. Imagine my surprise when I realized the first comment about this subject was posted 2013!!! That was five years ago. Five years of people being scammed, losing money and whatever else. How could this still be happening without them being stopped? And the first one I saw was from the Netherlands, meaning this is an international scam.  AND it was on this site. Doesn't anyone at Microsoft oversee their own site?

Windows for home | Other | Security and privacy

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  1. Anonymous
    2018-10-31T19:07:24+00:00

    The number they are calling from now is 888-406-5783

    its a recording Stating to call that number back regarding a Microsoft technical support refund. So I called the number, which is an Indian guy who is watching a TV in the background because it is very loud who asked me why I was calling so I explained the automated call that I received and he said that I had paid for Microsoft technical support before and now the company is going out of business and they’re offering refunds to the customers.  So I proceeded to ask  how much did I pay for this technical support? He responded “$299.99”. I told him there’s no way I would pay $300 for technical support and asked when did I pay for this ? He said  as he began to get aggravated , “OH MY GOSH, let me look”.  And then said “2016 on November 30 which was a Wednesday. “  as I left a little bit, I proceeded to ask him for what computer that I purchased the technical support, and he said for my HP as I really began to laugh I told  ham I don’t have an HP  (which i really do)  so then he said OK do you have a Dell, nope I sure don’t.  He then began mumbling, thank you for your time and then he hung up. This is such a scam but Microsoft needs to be aware of that because I’m sure they’re wanting or trying to get bank information so that they will be able to give you this fake refund and to say that their company is going out of business..... Microsoft is going out of business? That’s the funniest  thing I’ve heard and this right here is the reason it has SCAM written ALL OVER IT!!!

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  2. Anonymous
    2018-10-25T18:24:03+00:00

    The exact same thing happened to me last night. However, I did got to my computer and he had me click on Ctrl and the Windows key. Then he had me type www.supre..... (a bunch of letters that didn't spell out a website or make any sense). I finally got frustrated and hung up.

    Is there anything I need to worry about? Could he have possible gotten any personal information from me that I wouldn't want him to have?

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  3. Anonymous
    2018-10-23T21:36:36+00:00

    You got that right.im waiting on microsoft to contact me back now.has anyone on here got a response from microsoft yet?I'll keep you informed if I ever get a response.

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  4. Anonymous
    2018-10-23T19:18:13+00:00

    Received similar call re:  refund.  Said to call (866) 978-6568.  Too old for foolishness.....

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  5. Anonymous
    2018-10-23T17:46:27+00:00

    I just got the call but was afraid to call back.

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