Microsoft Refund Dept.

They just called me for the SIXTH time, YES 6TH TIME today so again I for the second time, I called the number back but this time I recorded or made a video that shows the phone number and the whole conversation. He now claims that they are required to issue these refunds due to the federal trade commission and the Better Business Bureau because Microsoft technical support is going out of business. So just like earlier asked him when it was I purchase this technical support and he says a couple years ago and like the conversation earlier today where they gave me a specific date of November 30, 2016  and stated that was a Wednesday. When I asked him what computer it was purchased for his sighs ir huffs really loud and says it was for Microsoft. I told him I do understand that it is Microsoft windows but for what computer??? I could tell he was aggravated because he sighed even louder and then hung up. like I said, I think they’re so smart with the scam but they do not have the smartest people handling these calls or the nicest either. But what I gathered from the call is there not wanting your credit card or bank information to give you the refund what they want is access to your computer. Because he said that within a couple minutes once he explained everything I would need to open up my computer to let him into it issued the refund. So they are getting smart now we’re before they were wanting payment information or issued a refund  but like most people your card and bank account is saved  is most likely saved on your computer  or device you use the most. So giving them access to your computer gives them access to so much more and if  Most are like me, you’re practically giving them the keys to your life if you have everything saved on your device. We all know that it’s not very safe to store everything on your phone so a lot of people are resorting back to Computers as it’s not as easy to lose or break.

Scam still going on. They called me and left a message saying I was owed a refund of $299 (the same price I paid for my son's Xbox at Christmas). the website they wanted me to go to is WWW.refund48.webs.com 

Phone number was 833-228-1850

It was clearly a scam.

I reported it to Microsoft, they told me to report it to the police. The police do nothing because it's outside their jurisdiction.

Today i received the same exact call. I called back and talked with an Indian male who claimed his name was Robert Brown. He did not know what type of computer it was; the computer that is being discontinued is a dell i bought from HSN and a complete service package. Dell is not Microsoft. HSN has its own computer service and warranty. If that isnt it it most be an apple device as that is all i have.

so this is a scam?! Why dont they do something about this? This is their phone number: 8889196138. I will contact the BBB. Anyone have any recommandations? I am very suspicious of these types of calls but many are not. I would hate to hear someone got took when i could have prevented it dome how.

Received similar call re:  refund.  Said to call (866) 978-6568.  Too old for foolishness.....

I had on May 22 2018 had a virus and had to pay 300.00 dollars to remove the problem by a company that were thur microsoft,but I asked why it were listed under another company and now I've been getting a call about a refund that would have to go thru western union,if not than PayPal, but when I said I didn't have either it asked for information on my bank account.I asked them about the refund in a form of a check but they said it would have to be returned back as such this way.I asked 2 question,the first were why were this company per@shoppcpart were ordered to close,they told me only the company has the full reason but didn't give any details to why.the 2nd were if I got this refund would it undo the repair that were done on my desk top on May 22 2018.now I'm wondering who's who.I've been tring to contact some one here in the United States about this issue with and at microsoft that number one speaks englsh fully because all these companies that work under and for microsoft makes it impossible o know who really you working with.microsoft need to be responsible and needs to be more proactive in investigating these companies they are associated with.I when to one bank must this morning about being on he look out for activities on my account.but I still would like a real microsoft representative to contact me about this issue being that I've tried all kinds on way to find a real microsoft representative to work with on this issue.I also what one to check with my purchase on May 22 2018 to make sure I were dealing with microsoft.here my number [Mod Removed -PII] my name is Milton thank you, every number I've tried and avenue I've tried has failed to contact microsoft directly.so now it time someone from microsoft contact me directly..it time for them to follow the paper trail.this is important.