Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

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  1. Anonymous
    2019-03-13T22:43:45+00:00

    This solution worked for me until I updated to 1809. The musicmatch link has returned even though the value in the registry remains blank.

    Any further help would be appreciated.

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  2. Anonymous
    2019-02-27T03:57:35+00:00

    I have the same problem.

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  3. Anonymous
    2019-02-25T05:40:24+00:00

    It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

      1.  Start regedit.exe

      2.  Navigate to

          "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

      3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

      4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

      5.  Save / exit regedit.exe

      6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

    I hope this helps.

    Gene. Hi there,

    Your answer has fixed my problem a few months back when I first ran into the xboxlive problem that everyone else was having. your answer fixed it.

    However, now a few months later, and I am having this problem again.....Windows must have updated again since then. But this fix can no longer work.

    When i go clear the value, the value has already been cleared since I did it last time already, yet I still have the same problem.

    Can you be of any help one more time?

    Thanks

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  4. Anonymous
    2019-02-21T22:15:48+00:00

    PREFERREDMETADATAPROVIDER is a string value, not a binary entry. I don't what you've done, but you must be in the wrong key in the Registry.

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