Windows Media Player with wrong Find Album Info link

Anonymous
2018-06-15T01:03:47+00:00

My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-18T21:36:59+00:00

It's amazing that Microsoft hasn't fixed this. It's a bug that they seemed to have ignored. I found the fix on a different site and it's relatively simple, but you must edit the registry as follows:

  1.  Start regedit.exe

  2.  Navigate to

      "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"

  3.  Look for setting PREFERREDMETADATAPROVIDER -- it should have a value of "pmpMusicMatch"

  4.  Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value

  5.  Save / exit regedit.exe

  6.  Restart Windows Media Player, you should be restored back to   fai.music.metaservices.microsoft.com

I hope this helps.

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  1. Anonymous
    2019-08-23T12:20:23+00:00

    To 康行菊池:

    YOU'VE GOTTA BE KIDDING!! .... except you're not. Read the 5 pages above your comment, then write a book report on it for your 3rd grade teacher ..... and stop wasting everyone's time.

    Or, if you actually want to be useful in getting this solved, do what E.C.P. suggests at the end of his comment of August 19, 2019.

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  2. Anonymous
    2019-08-23T03:56:30+00:00

    My Computer just did the latest update then all of a sudden whenever I go into Windows Media Player and go into Find Album Info the Find Album Info Cache link is musicmatch-ssl.xboxlive.com instead of the usual fai.music.metaservices.microsoft.com, Can anyone please help me change back to fai.music.metaservices.microsoft.com I got a lot of Albums with the wrong information and I need fai.music.metaservices.microsoft.com in order to sort everything out.

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  3. Anonymous
    2019-08-21T03:55:41+00:00

    Gene_918 I tried to use this fix but unfortunately I couldn't navigate as far as TunerConfig because the option does not appear. 

    It's a tricky situation because at first my PC seemed to work well with musicmatch-ssl.xboxlive.com but due to technical difficulties beyond my knowledge I was forced to reset my PC. After doing so I discovered the find album info link had changed to fai.music.metaservices.microsoft.com, and whenever I used it it wasn't working. My question do you or anyone who might have an idea know how I can get back to using musicmatch-ssl.xboxlive.com?

    Would appreciate any feedback, thank you.

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