Media Player web address for album info changed in recent Windows 10 upgrade

Anonymous
2018-05-06T16:38:03+00:00

After a recent major upgrade for Windows 10, my Windows Media Player is trying to find Album information from a new website that does not work.  The old web address was (fai.music.metaservices.microsoft.com) and new web address it is using is (musicmatch-ssl.xboxlive.com) which is not a valid address.  How do I change the web address used for album metadata back to correct address?  Searched old message boards with no luck.

Windows for home | Windows 10 | Settings

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Anonymous
2018-07-07T13:27:41+00:00

Found a solution that worked for me:

  1. Start regedit.exe
  2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
  3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
  4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
  5. Save / exit regedit.exe
  6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

What an unnecessary pain in the proverbial.


Update: this DOES NOT WORK any more.

Microsoft appear to have strangled this option off entirely. We are now stuck with the much lesser offering that is "musicmatch-ssl.xboxlive.com".

Microsoft: thanks for nothing.

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  1. Anonymous
    2018-05-21T21:44:11+00:00

    Why ruin a perfectly good program and substitute a crippled version of it?????

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  2. Anonymous
    2018-05-19T03:10:57+00:00

    Same problem here.  And this is new from 1803....Where is the fix?

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  3. Anonymous
    2018-05-16T00:52:29+00:00

    Microsoft is really hitting the skids with their quality control on Windows 10 updates these days.  Seems like the best course to take is to abandon hope Microsoft is going to fix this and find alternative apps for ripping CDs.  Anyone have any suggested alternatives?

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  4. Anonymous
    2018-05-14T12:59:53+00:00

    Just please fix this as soon as possible.

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