After update of my windows 10 I got problem Desktop is unavailable

Anonymous
2018-05-14T07:58:32+00:00

My PC is working really normal before update. After I update my windows 10 the system show this message.

C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK

Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network). 

In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is 

C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible 

Access is denied. -OK

Only recycle bin and task bar and black background again.

I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-14T09:08:43+00:00

Hi Thirut,

Open Windows File Explorer

On the View Ribbon, check the box marked 'Hidden Items'

C:\users\Default\

Right click and copy the Desktop folder contained in the Default Folder

Navigate to: C:\Windows\system32\config\systemprofile

Right click and Paste the Desktop folder into the systemprofile folder

Restart (not shut sown) your PC

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  1. Anonymous
    2019-01-28T07:00:06+00:00

    Same issue

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  2. Anonymous
    2019-01-20T17:03:57+00:00

    Try this site for help. They have a lot of very good tutorials and also a forum .

    See if something in this tutorial works for you.

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    Here is also a search page from this site that may help you. Don't go to the ones that say Ads.

    https://www.tenforums.com/gtsearch.php?cx=partner-pub-7156303416008077%3A205v6qk06j2&cof=FORID%3A9&ie=ISO-8859-1&q=desktop+unavailable&sa.x=0&sa.y=0

    I hope something here will help. Also see Dave M121 answer and Amjadmoghul's answer.

    Also try this solution right below my post.

    LauraPinSC

    I posted the solution that worked for me below, but it's buried now with people that reinstalled windows and called it a solution.

    Basically this is a failed patch install. The solution I found was to reinstall the newest Windows patch over the top, and it fixed everything and I was back to before the issue happened.

    1. Download latest Windows full patch, right now I believe 1803 or 1809, which will be a .ISO file.

    2.Extract all files from the patch onto a thumb drive. All this must be done on another computer.

    3.On defective computer, hit CTRL+SHIFT+ESC to bring up task manager. You may have to click "more options" to see menu.

    4.Under File menu, top left, click "run new task", and "browse". This is the only way I was able to access my file system.

    5.Find your thumb drive with extracted Windows patch, and run the Setup file. This will kick off the patch like normal.

    After reboot you will be good to go. This has worked for 2 computers now for me, so I think it's the fix.

    If this works for you, please give feedback so it doesn't get buried again. Waste to see so many struggle still.

    This is the solution that worked for me as well! Thank you so much, you saved me!

    A couple of things to note, at least in my particular case:

    1. When trying to open Task Manager, it took forever. In fact, I didn't think it was going to do so at first and thought I was hosed. But I let it sit there for a few minutes and then Task Manager finally showed up.
    2. When running a new task, I had to mark the "run as administrator" checkbox. Otherwise it just flashed the "run" window and nothing happened.

    Thanks so much! Hours and hours later, and this worked for me as well. Thank-you! And shame on MS! Also thanks to posters about formatting the flash drive first. I never would have known that it had to be changed. I sure appreciate everyone working together. I never write on these things, but it is so helpful to know how people fare after trying. I hope my experience will encourage others to try. My computer was on asus zenbook pro and I had to use the f2 key to get into bios setting to be able to boot from flash drive. Thanks to other posters who provided that info so I knew to google booting from asus flashdrive and find the settings I needed to change first. Good luck to all!

    Another site with solution

    https://www.thecomputercellar.com/windows-10-1803-upgrade-issues-the-black-desktop-of-death-and-how-to-fix-it/

    This worked!

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  3. Anonymous
    2019-01-19T13:45:20+00:00

    Thanks. My problem is solved 😊

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  4. Anonymous
    2019-01-19T13:02:39+00:00

    Here's the fix, courtesy of  juels94 at Reddit.  You'll need a Windows installer USB key made on a working computer - files and instructions can be found here:

    https://www.microsoft.com/en-us/software-download/windows10#d2784474-fdb0-4e9d-9e47-5e88c0e053ec

    Once you've created the USB installer, follow the steps below on your non-working PC.

    1. Windows key + R
    2. Run cmd as administrator (CTRL + Shift+Enter)
    3. Use the command "control userpasswords2" and create a new user with admin rights
    4. Create a local account not online MS account
    5. In the cmd type "shutdown -L" to logout, then login as the new user (Don't reboot since It might autologin into the old user and it takes forever)
    6. On the new user explorer should work (It worked for me for some time)
    7. Explorer might crash on the new user just go to task manager and restart it with explorer.exe
    8. Insert the USB key and run the Media Creation Tool (1809) you downloaded from MS
    9. It will automatically detect some Windows updates then run the wizard
    10. Follow the instructions and reboot a few times as asked by Windows

    PLEASE  NOTE: This fix requires basic computer skills.  If you're not able to follow these instructions, ask for help from a computer-savvy friend or pay a professional to help you.  I'm not able to provide personalized guidance to complete novices.  If you follow the steps given here, it will resolve your issue. I wasted most of a day messing with this until I found the information above.

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