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My PC is working really normal before update. After I update my windows 10 the system show this message.
C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted. - OK
Then I click ok after that I only see recycle bin and task bar, which can not do anything background is black, so I restart by using ctrl+alt+delete and run safe mode(safe mode with network).
In safe mode it has no This PC it just has recycle bin and some program and I can't open any file location of any program after that I turn off my pc for 30 sec then open it the result is
C:\WINDOWS\system32\config\systemprofile\Desktop is not accessible
Access is denied. -OK
Only recycle bin and task bar and black background again.
I have no idea to fix this problem any more. Please I really need some help. THANK YOU. My English is not professional I hope you understand my message.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Thirut,
Open Windows File Explorer
On the View Ribbon, check the box marked 'Hidden Items'
C:\users\Default\
Right click and copy the Desktop folder contained in the Default Folder
Navigate to: C:\Windows\system32\config\systemprofile
Right click and Paste the Desktop folder into the systemprofile folder
Restart (not shut sown) your PC
I posted the solution that worked for me below, but it's buried now with people that reinstalled windows and called it a solution.
Basically this is a failed patch install. The solution I found was to reinstall the newest Windows patch over the top, and it fixed everything and I was back to before the issue happened.
- Download latest Windows full patch, right now I believe 1803 or 1809, which will be a .ISO file.
2.Extract all files from the patch onto a thumb drive. All this must be done on another computer.
3.On defective computer, hit CTRL+SHIFT+ESC to bring up task manager. You may have to click "more options" to see menu.
4.Under File menu, top left, click "run new task", and "browse". This is the only way I was able to access my file system.
5.Find your thumb drive with extracted Windows patch, and run the Setup file. This will kick off the patch like normal.
After reboot you will be good to go. This has worked for 2 computers now for me, so I think it's the fix.
If this works for you, please give feedback so it doesn't get buried again. Waste to see so many struggle still.
YouSir are a genius, thank you for posting this, and then reposting! I had already tried booting from the thumb drive and then doing the recovery that way, but it just sends you in this never-ending loop that always failed. Being able to browse to the thumb drive and running the setup file works beautifully, for whatever reason. Wish I'd found your post a lot sooner. Thank you!
Good afternoon all,
Ingredients req....
1000% Patience
A was working computer with LAN connection
A working computer with at least 16gb free space.
A usb memory stick 32gb . (Thumb drive)
A LAN cable
At least 4/5 hours free time
A good book to read.
On the good computer, go to microsoft.com/en-us/software-download/windows10.
Select update (top of the page).
Follow the instructions but if asked 32 or 64 bit option select both.takes about 30 mins.
Once loaded on to memory stick....
Open up the computer to be fixed, and after you have logged on(if req.) Wait until black screen then..
Plug in both LAN cable if poss & memory stick
Ctrl+Alt+Del to bring up Task Manager, file-new task,
Browse your mem stick, open files up, select either setup.exe or Boot and run.
This should now activate win10 update assistant and follow onscreen instructions.
This stage took me about 2hrs as computer is old and slow.
Once the update is downloaded windows will install and during this time it will restart several times.
Once this stage is complete it will then restart and go through the motions of preparing windows with a few options to the user.
Now comes an intresting part, the repaired computer worked fine all files etc are there but the update had knocked out the usb ports hence no external hard drive to backup to or wired mouse !
So into device manager i go uninstall usb's with yellow warnings pc asks for restart, do that then plug in ext hd dv ab and wired mouse hey presto both recognised and working.
Now able to complete backup.
Yes this does seem a long-winded solution but it does work.
Good luck to all of you who are going to use the above method and thanks again to all who helped me to get to this solution.
I went to shut down my computer and it wanted to do a upgrade and now it has come up with a system32 message and just a black screen and recycle bin! What do i do to fix it
This worked for me! programs were missing, but data was there
