April 2018 update broke Chrome browser (Cryptographic Services bug)

Anonymous
2018-08-13T22:50:55+00:00

I updated to the April 2018 version of Win10 a couple months ago. It caused several issues and broke my Chrome browser completely, so I reverted back to the old version. But Microsoft forced another update on me, so I need this issue fixed somehow.

All the googling I've done says Microsoft has "fixed" this issue with the April update breaking Chrome, but I've installed all patches and they clearly haven't, not in my case. Pages simply refuse to load and time out.

I've narrowed the issue down to the "Cryptographic Services" service. If I stop the service, all of the Chrome pages instantly load and I have no issues for about an hour. It seems to be some sort of issue with certificates/SSL.

The problem is the service keeps restarting itself. I've tried setting it to "disabled," tried unchecking the service in System Configuration, nothing works. It always comes back and Chrome breaks. I'm sure there's good reason to keep it running but I'm not going to let Microsoft force me out of my favorite browser/bookmarks/extensions/etc. like this, and I can't keep stopping a service every hour just to browse the web.

So I need a solution please. And something specifically related to fixing the issue with Cryptographic Services preventing SSL on Chrome. I've done all the basic stuff like reinstalling Chrome, checking firewall settings, etc..

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-06-19T00:37:24+00:00

    I am having the same issue.

    That's my way i fixed:

    1. Open Run and type in regedit
    2. Go here: *HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates\Root*
    3. Right-click ProtectedRoots > Permissionsand pick your account .

        Tick Allow Full Control

    1. Right-click Rootand Export 
    2. Open Task Manager > stop Cryptographic Serviceand Delete Root(HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates**)** key in Regedit.
    3. Restart your Windows.

    Enjoy.

    SOLVED THANK YOU SO MUCH

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  2. Anonymous
    2019-05-20T14:53:24+00:00

    I have searched a solution for a long time to fix it..finally i found.

    Open Services,

    Find Cryptpgraphic services,

    double click, click Logon tab,select "Local system Account".

    Start and stop service.

    Restart.

    have fun :)

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  3. Anonymous
    2019-02-05T14:29:57+00:00

    You can follow these 2 Youtube clips on how to do the same but easily without registry hacks and scripts. No need to restart services or change credentials.

    2 clips one is for Active Directory GPO the other is for local group policy. Very short clips I put together today based on a solution given by LarryLACa

    Active directory Root CA google chrome

    Local Group Policy Root CA google chrome

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  4. Anonymous
    2018-11-22T02:51:41+00:00

    thank you it works

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  5. Anonymous
    2019-01-03T20:31:37+00:00
    • A simple solution that works: Right button on the google icon chrome-> Properties: In the Destination field, we add: "--proxy-server" We apply the changes. Ready.

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