Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-08T13:45:49+00:00

    I have been trying to solve this issue on my Laptop (MSI GS63vr) and my desktop (homebuilt) with Samsung Galaxy Buds for months now.. I've tried all the suggested methods with no luck. 

    This morning I took a small USB Bluetooth dongle and tried it. Same issue. 

    After that I moved the small BT dongle to my USB hub which is on my desk and it seems to work perfectly. For whatever reason it seems to me like distance from the adapter and also any obstructions are causing the stuttering. (at least in my case on my desktop) It makes sense because my Earbuds work perfectly on my phone but my phone is never more than a couple of feet away from me with no obstructions except for my pants pocket. 

    Hopefully this helps some of you because I know how frustrating this issue is. 

    You can get small USB BT 4.0 Dongles off amazon for like 10 bucks. May be worth a shot if you still are having trouble.

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  2. Anonymous
    2020-04-07T05:15:55+00:00

    Do any of you guys having this problem have a VPN? I saw someone said network issues and when I turned VPN off it was fine haven't tried much since though so don't know for sure yet cause it would only do this every few songs for me.

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  3. Anonymous
    2020-04-06T06:33:18+00:00

    it doesn't work

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  4. Anonymous
    2020-03-11T03:32:22+00:00

    Same issue here with a brand new JBL Charge 3 Bluetooth speaker. I will get periods of smooth play through the speaker following by intermittent choppy (drop-outs) lasting perhaps 100 milliseconds, smooth play, then a group of drop-outs. Very annoying. Have done the Bluetooth Troubleshoot via Settings and I also got a "fixed" return. Still, problem persists. All drivers are current. 

    Asus motherboard with Broadcom network chipset. Running Windows 10 Pro Version 1903 OS Build 18362.657.

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  5. Anonymous
    2020-03-02T07:30:37+00:00

    A solution has been listed multiple times in this thread, you just need to read through it.

    As has been stated in several posts to this question, you need to update the driver of your WiFi/BT card via the manufacturer of that card, NOT via Windows Update. Multiple users, both here and in another forum, reported a fix after downloading the latest driver for their specific card from their manufacturer's website. I can personally attest, for those with cards that share WiFi/BT on the same device (such as RealTek), their latest driver heresolves the issue.

    I have updated the drivers on my work laptop Friday, and it kind of seems to have fixed the issue.

    On Firday after updating the drivers I did have some stuttering on my ROCKit earbuds, but no problems with my Jabra EVOLVE 65 headphones.

    But today Monday, the stuttering seems to have gone away, at least for now.

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