This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm playing music via Bluetooth from my Lenovo carbon x1 gen 7 running Windows 10 to my Samsung hw-r550 soundbar and it sounds like trash. It's not the soundbar because when I play music on it from my iPhone also over Bluetooth it sounds fine. This also only started to happen on my windows machine through this most recent update. Any help would be appreciated!
I have had this problem for about a month now, I'm using the Bose QC35's and the music barely plays because it studders so badly! I am really getting tired of this issue and Microsoft not being able to fix it. I guess this is why everyone that i know uses a Mac and not Windows and their trash operating platform.
The solution that worked for me was not being on a 5g Network. For some reason, it works just fine when I'm on the 2.4 ghz channel but not on 5Ghz. I'd try that out and see how it goes for you
I would buy a cheap wifi dongle and disable the built in laptop wifi and see if that fixes the issue.
In my case I have a Plantronics BT600, after trying a bunch of the solutions exposed in the thread, I went to plantronics site and downloaded their software, it promted me to update the firmware version. Working great now.
När jag nyligen kopplade några Bluetooth-hörlurar eller enheter skulle jag få stammarproblem där ljudet ofta skulle slås in och ut slumpmässigt, och det skulle ofta kopplas från, även om det var fulladdat. Och ja, jag har försökt lösa problemet genom att inaktivera ljudförbättringar, men det har inte hjälpt alls. Dessutom har jag haft problem med andra Bluetooth-enheter där de också ofta skulle koppla från. Finns det en lösning på dessa problem?
