Windows 10 missing first keystrokes from Microsoft Designer Bluetooth Keyboard after Fall Creators' Update

Anonymous
2017-12-02T19:37:50+00:00

After updating to the Fall Creators' Update, Windows misses the first several keystrokes from my Microsoft Designer Bluetooth Keyboard. This occurs when after rebooting, first logging in or simply after the keyboard has been idle for a bit.  The problem happens not only in Windows, but in all applications, too.

I have replaced the keyboard batteries and the problem persists.

I have tried another identical keyboard and the problem persists with that keyboard, too.

I have checked for driver updates, but Device Manager indicates that I have the latest drivers.

The problem did not happen before updating to the Fall Creators' Update.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-05-29T18:01:22+00:00

    That would support the driver being the issue.  MS had plans to fix that with a later version of Windows 10 but with the other Win10 upgrading issues I have been unable to test this.

    I did find a solution that works for me, but it doesn't involve MS at all, so I can't contribute anything more useful for those glued to Windows.  Sorry, guys.

    So what is the solution you found?

    I'm not glued to windows.

    In fact, I'm writing this on a machine running Linux Mint!

    (I switched from windows when MS unceremoniously dropped support from the video chip on this laptop. It could not play video using windows 10. Yesterday, I watched "John Wick 2" on it without a glitch!)

    Anything you have discovered will be of enormous assistance to someone! :-)

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  2. Anonymous
    2018-06-14T19:57:53+00:00

    I have two Microsoft Sculpt keyboards and both of them behave the same way on Windows 10.  If I were a betting man, I would put money on some sort of inactivity behavior change in Windows 10.  Microsoft is trying to save power by putting the connection to the keyboard to sleep after x seconds of inactivity.  The first keystroke wakes up the connection. There needs to be a way to stop the connection from going to sleep.

    Please update the driver or find a way to shut down this behavior.  This behavior is specific to Windows 10.  No issue in prior OS versions.

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  3. Anonymous
    2018-01-10T23:15:54+00:00

    Agreed! None of the "Fixes" even reference a keyboard. Specifically this thread is devoted to the designer Keyboard missing keystrokes and even more specifically to missing keystrokes after the keyboard has been idle and on a restart or start.

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  4. Anonymous
    2017-12-06T00:39:29+00:00

    Hi Dan,

    There may be a compatibility issue between the keyboard and the new version of Windows 10 that is why some keystrokes are missing. Since you've already tried a few things to isolate the issue on your keyboard, we still need to verify if the issue is with the hardware or software. We recommend that you use a different type of keyboard for us to know if you will be able to use all of the keys.

    Kindly update us if you can use your computer normally when using a different keyboard.

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  5. Anonymous
    2017-12-03T01:44:50+00:00

    Hello Dan,

    For initial troubleshooting steps to resolve your concern on your keyboard after updating to the Windows 10 Fall Creator's update, we suggest that you try to run some Windows troubleshooter on this link.

    It will help you diagnose and correct issues for Microsoft products and related problems.

    Post back if you need further assistance.

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