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I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:
“The system image restore failed.
Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.
(0x80042302)”
This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.
As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.
As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.
Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.
I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.
The culprit appears to be v1709. Something changed to prevent a successful restore.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found a workaround for this process. Used the Windows Disk Management tool to mount the images from the external drive and then copied the data onto a separate folder in the drive. Thanks for all the help!
Sounds right.
Disk Management
Action
Attach VHD
Assign a letter and you have access to a virtual disk for the volume you are trying to recover.
Detach the VHD once you are done.
I found a workaround for this process. Used the Windows Disk Management tool to mount the images from the external drive and then copied the data onto a separate folder in the drive. Thanks for all the help!
I'm assuming all the partitions are on one drive.
To get at your data, the easy way is to mount the vhdx file and the copy the files to your C: drive
Mount-WindowsImage -ImagePath fullpathofvhdxindoublequotes -Path c:\MountedVHDX -Index 1
where fullpathofvhdxindoublequotes is the vhdx file that corresponds to the data you want to recover.
Leave the powershell open.
Dismount-WindowsImage -Path C:\MountedVHDX -Discard
You changed the wrong one. It's the one after /ImageFile that needs to change.
Try
*Dism /Apply-Image /ImageFile:D:\CapturedWIM\sib.wim /Index:1 /ApplyDir:C:*
I think it's just the drive letter in the /ImageFile argument
type the following command
*dir d:*
If you can see the CapturedWIM folder, then the E: should be D:
If that doesn't show the CapturedWIM folder try
*dir f:*
*dir g:*
etc
until you the correct drive letter
