I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2017-12-21T14:37:59+00:00

    Though I agree with many posters that MS, a company known for purchasing other software companies, forcefully integrating their solutions into their OS then claiming you cannot not have it and still run their OS, has clearly failed their community of users in regards to SIB. There 'nuf said.

    As for the solution, please reference:

    https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup&prof=required

    AOMEI Backupper (free for now) is a viable and stable replacement for Windows 10 1709 systems. I am a hardware production tech that creates a base image and then needs to redeploy that image to hundreds of client machines. When SIB failed in 1709 I needed to find a solution quickly and AOMEI, thus far, has satisfied all my needs. Also, I am no longer restricted by drive size. I can create a base image on a 1TB HDD and restore it to a 128GB SSD (as long as the overall data is smaller that the destination drive). It has a very easy to use GUI and you can do a full disk backup and restore from a local USB HDD or network location. It is everything SIB should have been. 

    If you have created a vhdx using SIB and do not have a stable system to create a new BU using AOMEI, sorry this will not help you, but going fwd this is the best solution I have found.

    I DO NOT represent AOMEI in anyway - I am just a tech that needed a solution like the rest of you and this has been a very good solution for me over the two months. There may be other 3rd party solutions out there that do a good job as well, but I cannot argue with stable and free.

    YMMV

    ****************************

    Remembering all the Daleks this 21st day of Dec 2017 -EXTERMINATE!!!!

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  2. Anonymous
    2017-12-18T23:25:58+00:00

    Hi everyone

    I have just finished recovering my refurbished surface from a windows image backup I took before returning it to Microsoft for a replacement.

    So it was the worst case scenario ie backup from a device no longer available with a different ssd.

    Definitely needed a workaround.

    The problem was as underlined throughout the internet that restoring simply won't work trying to repartition a different disk. So to make a long story short what I did was

    a) converted vhdx to vhd

    b) used a third party software to create a bootable flash drive

    c) restored the vhd to my "new" surface deleting everything in the process

    d) created an efi partition on the recovered drive using a windows recovery drive to boot

    e) made the new c: bootable

    I know that this solution is far from perfect but honestly I can;t even imagine the pain of getting everything installed, updated, tweaked etc all over again. It sounds easy but it usually takes me at least a couple of weeks before bringing the system back to where I want it to be. So you can call it workaround or anything else but at least it works!!!

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  3. Anonymous
    2017-12-08T21:23:45+00:00

    Unfortunately, I don't have a 1703 machine available to create the image on. 

    The bigger issue for us is that we have scripts on scheduled tasks for backing up our MFG Windows machines that uses Windows System Image.  Now we're supposed to go buy a 3rd party app to get this done?  Not cool Microsoft.

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  4. Anonymous
    2017-11-21T19:34:41+00:00

    I am in complete agreement that this is a business-critical function and should be resolved immediately.  The fact that it slipped past development is beyond me.  Especially since the issue is not vendor specific and is even occurring on Microsoft hardware.

    Come on Microsoft - if you're not working on mobile and you're not fixing bugs...what are you doing?

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  5. Anonymous
    2017-11-17T18:15:08+00:00

    Yeah, the workaround won't work for our company either.  I had wiped the Surface and distributed to a user, so the base OS is gone - no extra recovering.  

    It's not a huge deal because I still have my data, but I now have to install all programs again as well as any settings that were changed.  For an IT administrator, it's a bit of a pain in the **** because there are much more important things to be done.

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