I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

179 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-02-15T05:01:33+00:00

    Any ideas on why the sib.wim file would come out as 208bytes? Am I missing a tool? See OS below. Seems as if the process simply stops right after it starts. I sit and wait and PowerShell never completes the task. I tried making the sib.wim on my c drive and that didn't change things.  So, I ran the repair-windowsimage -scanhealth and everything checked out fine on the vhdx. After a lot of time poking around nothing seems to be a clear issue. 

    Running Windows 10 Home

    Version 1709 <- ya I really need my image backup to work right now!

    OS Build 16299.125

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-02-13T21:23:18+00:00

    Unfortunately I don't see anything mentioning an intentional fix in the release notes for KB4058258.

    I hope they don't screw-up SIB again on the next build. :(

    I guess we'll have to wait and see what happens next.

    https://support.microsoft.com/en-us/help/4058258

    16299.248 (KB4074588) is here, so you'll soon know.

    Hi rwb1012,

    I Just installed today 16299.248 (KB4074588) and tried a Windows Image Backup and restore with the reformat option. Everything completed successfully.

    I used the Installation Media 16299.125 to do the reformat and restore, I didn't try with 16299.15, but it will probably work too as it did with the image taken with 214.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-02-13T20:03:11+00:00

    Unfortunately I don't see anything mentioning an intentional fix in the release notes for KB4058258.

    I hope they don't screw-up SIB again on the next build. :(

    I guess we'll have to wait and see what happens next.

    https://support.microsoft.com/en-us/help/4058258

    16299.248 (KB4074588) is here, so you'll soon know.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-02-13T15:37:55+00:00

    Ohh i got it now. Its copying the backup image to ext hard drive. ![](https://learn-attachment.microsoft.com/api/attachments/f73e388b-b6d3-458e-b585-311b17e4c48a?platform=QnA

    But its kinda taking very long.

    Finally i am able to restore my system image. Thank you

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-02-13T15:33:06+00:00

    Allright. But after executing 2nd powershell command , i am not able to execute 3 command. Does it mean something is going on at the background bcz i feel my external hard drive vibrating. So do i need to wait or somethings wrong? 

    Was this answer helpful?

    0 comments