Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-02-21T10:12:02+00:00

    1. BCDEdit -enum BootMGR

    icrosoft Windows [Version 10.0.14393]

    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>BCDEdit -enum BootMGR

    Windows Boot Manager

    identifier              {08fe7334-d4d4-11e6-9155-d017c2263548}

    device                  unknown

    path                    \EFI\Microsoft\Boot\bootmgfw.efi

    description             Windows Boot Manager on Disk 0

    Windows Boot Manager

    identifier              {1be2dc76-d4d8-11e6-9155-d017c2263548}

    device                  partition=\Device\HarddiskVolume1

    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI

    description             Windows Boot Manager on Disk 0

    locale                  en-US

    inherit                 {globalsettings}

    default                 {current}

    resumeobject            {5a601777-cc36-11e6-913f-d017c2263548}

    displayorder            {current}

                            {5a60177b-cc36-11e6-913f-d017c2263548}

    toolsdisplayorder       {memdiag}

    timeout                 0

    Windows Boot Manager

    identifier              {bootmgr}

    device                  partition=\Device\HarddiskVolume1

    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI

    description             Windows Boot Manager

    locale                  en-US

    inherit                 {globalsettings}

    default                 {5a6017f9-cc36-11e6-913f-d017c2263548}

    resumeobject            {5a6017f8-cc36-11e6-913f-d017c2263548}

    displayorder            {5a6017f9-cc36-11e6-913f-d017c2263548}

                            {5a6017f7-cc36-11e6-913f-d017c2263548}

                            {5a6017ae-cc36-11e6-913f-d017c2263548}

                            {5a6017ac-cc36-11e6-913f-d017c2263548}

                            {5a6017aa-cc36-11e6-913f-d017c2263548}

                            {5a6017a8-cc36-11e6-913f-d017c2263548}

                            {5a6017a6-cc36-11e6-913f-d017c2263548}

                            {5a6017a4-cc36-11e6-913f-d017c2263548}

                            {5a6017a2-cc36-11e6-913f-d017c2263548}

                            {5a6017a0-cc36-11e6-913f-d017c2263548}

                            {5a60179e-cc36-11e6-913f-d017c2263548}

                            {5a60179c-cc36-11e6-913f-d017c2263548}

                            {5a60179a-cc36-11e6-913f-d017c2263548}

                            {5a601798-cc36-11e6-913f-d017c2263548}

                            {5a601796-cc36-11e6-913f-d017c2263548}

                            {5a601794-cc36-11e6-913f-d017c2263548}

                            {5a601792-cc36-11e6-913f-d017c2263548}

                            {5a601790-cc36-11e6-913f-d017c2263548}

                            {5a60178e-cc36-11e6-913f-d017c2263548}

                            {5a60178c-cc36-11e6-913f-d017c2263548}

                            {5a60178a-cc36-11e6-913f-d017c2263548}

                            {5a601788-cc36-11e6-913f-d017c2263548}

                            {5a601786-cc36-11e6-913f-d017c2263548}

                            {5a601784-cc36-11e6-913f-d017c2263548}

                            {5a601782-cc36-11e6-913f-d017c2263548}

                            {current}

                            {5a60177b-cc36-11e6-913f-d017c2263548}

    toolsdisplayorder       {memdiag}

    timeout                 0

    The parameter is incorrect.

    C:\WINDOWS\system32>

    2. BCD_Backup

    https://www.dropbox.com/sh/icvd0vh302kpmy7/AABrSqjw8ClgpmZ1MAFCpelHa?dl=0

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  2. Anonymous
    2018-02-21T10:05:22+00:00

    That's what I meant. Ok, got it. Too bad it doesn't produce the error message here, probably because it is offline...

    I see {bootmgr} is no longer on top. Did you move it back down? But leave it like that for now, because {bootmgr} is probably the worst bad guy in there...

    Does it say "device   unknown" for you too now in the {bootmgr} entry? On page 5 of this thread, your listing showed...

    device       partition=\Device\HarddiskVolume1

    Give me awhile to play with that, but really I think "BootRec /RebuildBCD" is in the offing for you.

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  3. Anonymous
    2018-02-21T07:04:10+00:00

    That's the one I want, then. Upload that one. If avoidable, don't put a filetype (.txt) on it.

    BCDEdit  /Export  C:\BU\BCD_Backup

    Then, upload "BCD_Backup"

    I guess you may as well delete "BCD Backup" & the logs that go with it, just to be neat.

    Does BCDEdit -enum BootMGR show a device or does it show "unknown"?

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  4. Anonymous
    2018-02-21T06:55:46+00:00

    here is my BCDEDIT. as of now..

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  5. Anonymous
    2018-02-21T06:40:27+00:00

    That's what I meant. Ok, got it. Too bad it doesn't produce the error message here, probably because it is offline...

    I see {bootmgr} is no longer on top. Did you move it back down? But leave it like that for now, because {bootmgr} is probably the worst bad guy in there...

    Does it say "device   unknown" for you too now in the {bootmgr} entry? On page 5 of this thread, your listing showed...

    device       partition=\Device\HarddiskVolume1

    Give me awhile to play with that, but really I think "BootRec /RebuildBCD" is in the offing for you.

    Was this answer helpful?

    0 comments