Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-17T23:03:10+00:00

    You did well to set bootmgr to be first in the UEFI boot order screen. The next step will be to regenerate your entire BCD with "BCDBoot". It also will replenish the system partition...

    However, I want you first to make a backup BCD file & to check that you can access it in the recovery environment. It isn't good to write files directly to the C:\ root folder. So, first let us make a folder named "BU". Either make it using File Explorer, or enter the following at a Command Prompt (Admin)...

    MD  C:\BU

    That makes a folder named BU into the C:\ root folder. After that, the /Export will work...

    BCDEdit  /Export  "C:\BU\BCD Backup"

    After that, check whether you can access it at the Command Prompt of external media. Like I posted above...

    (a) Boot a Recovery USB drive or a Win 10 Installation media.

          If to the Installation media, choose "Repair this computer" (instead of to install).

    (c) At the "Choose an option" screen, click "Troubleshoot > Advanced Options > Command Prompt".

    (d) At the Command Prompt, type:   DIR  C:\BU  /a

                                            Also type:   BCDEdit

    Do you see the files listed? If not, I guess try letter D:, in case they have switched. Sometimes, the drive letters are different in the recovery environment. Which letter gave you the files? Did you get output for BCDEdit, (just to prove it is there)?If/when necessary, to recover the backup BCD, you would enter:  BCDEdit  /Import  "C:\BU\BCD Backup"

    (e) Close the Command Prompt, & click "Continue" to return.

    I can't say it any better than that. After it is done, I'll tell you the rest. But come back with a signed affidavit that it has been done! And I want the broomstick of the wicked witch of the southeast!

    We'll have to put a letter onto your system partition, do a BCDBoot, then remove the letter.

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  2. Anonymous
    2018-02-17T11:10:36+00:00
    1. Please see screenshot below for boot options

    [ended with "The parameter is incorrect"]

    Here's mine.  Notice that same Boolean that has been questionable previously in this thread is present in the USB Drive "Firmware Application"

    PS>bcdedit --% /enum {fwbootmgr}

    Firmware Boot Manager


    identifier              {fwbootmgr}

    displayorder            {bootmgr}

                            {b4ba2f05-6bb4-11e5-836c-806e6f6e6963}

    timeout                 2

    PS>bcdedit --% /enum {b4ba2f05-6bb4-11e5-836c-806e6f6e6963}

    Firmware Application (101fffff)


    identifier              {b4ba2f05-6bb4-11e5-836c-806e6f6e6963}

    description             USB Drive

    badmemoryaccess         Yes

    So, perhaps you could try listing each entry too?  Ah.  I see we already have that and badmemoryaccess is only referenced in {memdiag}.  But you do have {badmemory} in your GlobalSettings.  So what if you removed that item from there; perhaps there is a test to verify that badmemoryaccess is used (one way or another) if badmemory is referenced?

    BTW while researching this I found out that the value I have (e.g. Yes) means the "bad memory" can be used!  So, why would I need to change it?   ; )

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  3. Anonymous
    2018-02-17T10:58:29+00:00

    Wow thats a lot of info man hehehe...

    anyway i am not sure what to do next. You got me there. Can you guide me on my next step?

    what command i will enter?

    I have no clue on what you just said. 

     "BCD first. So:  MD  C:\BU

    That will make a folder named BU. Or, do it in File Explorer. Then, the /Export will work. Sorry - I was sure it auto-created the folder for me before - but I see now it does not.

    Also definitely we want to be sure you can get to the Command Prompt of external media for recovery, if necessary. Did you see the little exercise I posted above to boot recovery media? Do that first. Then I will show you how to put a letter on the system partition."

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  4. Anonymous
    2018-02-17T09:15:04+00:00

    It's a pity you can't detach the d:\drive. That might prove to be a bug-a-boo. Windows might seek to put it into your BCD as a dual boot. It might get confused with the extra recovery & system partitions. Anyway...

    I've found something regarding "The parameter is incorrect" that BCDEdit spits out. That error message you got in...

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/adapters-compatibility-with-w10-1709/89db155f-fcb1-45b5-9025-136dbc73f4fa

    adapters compatibility with w10 1709

    ...lead me to this...

    https://social.technet.microsoft.com/wiki/contents/articles/36029.windows-10-troubleshooting-error-upgrading-to-build-1607-0x80070057-0x2000a.aspx

    Windows 10 Troubleshooting: Error upgrading to build 1607, 0x80070057-0x2000A

    It says to regenerate the entire BCD. Possibly, I was going to cure it, anyway, bit by bit. But I guess let's try it this way, since we can restore what you've got, if necessary. Yours are GPT disks as seen in the pictures you posted earlier. So, we'll do the GPT option. Also, we need to assign a letter to your system partition for that to work.

    But definitely we want to make a backup BCD first. So:  MD  C:\BU

    That will make a folder named BU. Or, do it in File Explorer. Then, the /Export will work. Sorry - I was sure it auto-created the folder for me before - but I see now it does not.

    Also definitely we want to be sure you can get to the Command Prompt of external media for recovery, if necessary. Did you see the little exercise I posted above to boot recovery media? Do that first. Then I will show

    you how to put a letter on the system partition.

    Yes, your boot order is correct now. You've got the Windows Boot Manager (bootmgr) on top.

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  5. Anonymous
    2018-02-17T08:29:04+00:00

    I really appreciated your effort on this man. Kudos

    1. I have already deleted my windows.old at both disks. C and D
    2. I dont have the technical experience to remove HDD. I went to a pc shop to have my SSD installed.
    3. Please see screenshot below for boot options
    4. Cant seem to make a back up of BCD in command prompt. see screenshot.  if i made a mistake, can u provide me a detailed step? thanks

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