Typical Microsoft windows rubbish
Feature update to Windows 10, version 1709 fails to install
Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?
Thanks!
-Andrew
Windows for home | Windows 10 | Windows update
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153 answers
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Anonymous
2018-02-16T14:53:35+00:00 -
Anonymous
2018-02-16T09:01:02+00:00 if it helps.
- Here is the CBS.log file for todays attempt on windows upgrade using ISO file (for the nth time)
https://www.dropbox.com/s/yss10ilqy8ckeqv/CBS.log?dl=0
- msinfo32
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Anonymous
2018-02-16T08:55:06+00:00 I have used EaseUS ToDo Backup to do my cloning.
There seems to be a number of cloning software packages out there.
I also use Apricron Notebook hard drive upgrade kit.
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Anonymous
2018-02-16T07:29:52+00:00 This is your BIOS Boot Menu screen...
Firmware Boot Manager
identifier {fwbootmgr}
displayorder {1be2dc76-d4d8-11e6-9155-d017c2263548}
{bootmgr}
{f91fa1f8-ed69-11e7-94a5-806e6f6e6963}
{6a829509-12b8-11e8-9553-806e6f6e6963}
{6a82950a-12b8-11e8-9553-806e6f6e6963}
{6a82950b-12b8-11e8-9553-806e6f6e6963}
timeout 1
(1) Looks like you went into BIOS Setup & moved a direct boot to Windows to be above {bootmgr} (the Windows Boot Manager). That could be why you are unable to upgrade. The Boot Manager needs to be first.
(2) But your Boot Manager entry is a big mess. I would delete everything in "displayorder" except for "{current}" before booting to that. And "default" should be set to "{current}". But all else in it looks OK.
(3) I see an entry in the BCD to boot to Windows.old...
Windows Boot Loader
identifier {5a60177b-cc36-11e6-913f-d017c2263548}
device partition=C:
path \Windows.old\Windows\system32\winload.efi
description Windows 10 Home
locale en-US
osdevice partition=C:
systemroot \Windows.old\Windows <<< ?Huh? <<<
nx OptIn
bootmenupolicy Standard
Does that work? That's another candidate to preventing an upgrade. Even if it works, that folder eventually is auto-deleted. So, it couldn't work for long. I would delete that one. The upgrade may not like it. It doesn't even have a "Resume from Hibernate". Also, the upgrade may not like the fact that C:\Windows.old pre-exists. Does it? The upgrade wants to create one of its own.
(4) The huge bulk of the "Resume from Hibernate" should be deleted, namely each one whose identifier is unreferenced. They cause no harm, but are useless.
(5) This Boot Manager is unreferenced, & can be deleted...
Windows Boot Manager
identifier {08fe7334-d4d4-11e6-9155-d017c2263548}
device unknown
path \EFI\Microsoft\Boot\bootmgfw.efi
description Windows Boot Manager on Disk 0
(6) I see a BIOS Boot Option to boot partition 5...
Firmware Application (101fffff)
identifier {f91fa1f8-ed69-11e7-94a5-806e6f6e6963}
device partition=\Device\HarddiskVolume5
path \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
description Windows Boot Manager
That looks incomplete to me. Does it work? If its a second Windows installation, why isn't it in the Boot Manager? But I guess it doesn't have to be.
(7) Let me see your partitions...
DiskPart
List Vol
List Disk
Select Disk 0
List Part
Exit
If you've got a second disk, select it & list it too before the exit.
I can give instructions for all of that, if you want. The plan would be...
(a) Back up the current BCD.
(b) Make a 2nd copy of the current BCD.
(c) Make the changes to the copy.
(d) Import the copy to make it current & reboot.
(e) In case of disaster, import the backup BCD.