Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous
2017-11-28T04:21:57+00:00

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

  • Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
  • Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff
Windows for home | Windows 10 | Windows update

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Anonymous
2018-04-15T03:18:33+00:00

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

 alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

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  1. Anonymous
    2018-04-07T18:40:30+00:00

    Hi HankJohn,

    Well as drastic as your solution sounds at least it did clear the problem - but it is a bit like changing cars because the tyres are worn!!!

    Anyway thanks for your remedy - hope someone at Microsoft is reading this and can see the problems some of us have faced!!

    Best Wishes,

    Barry V

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  2. Anonymous
    2018-04-07T16:43:49+00:00

    Hi all 

    My problem with the Creator's update has been solved completely.

    How??

    I was so fed up with the whole thing, and dependent on my computer working well as independent consultant .... I simply bought a new one. 

    And I must say that Win10 works quite well. Of course, I would never have chosen freely for using an Outlook  account and that big brother Microsoft monitors my computer's performance. But the integration of apps and using OneDrive for current documents works fine. And of course ... synchronizing calendars with my iPad / iPhone is still a nightmare .... which means that iCloud for Windows does not work.

    Tha I turned to my good old laptop that didn't want to be updated properly from Win 10 to Win10 creator's update.

    I made a complete fresh start by installing Win10 Creators update downloaded from the Microsoft site. Straight, as is. No other laptop specific drivers installed.

    And it works. Even on my 5-years old HP laptop it works although HP did not provide any updates anymore. Via internet I found a work-around for my  HP Laserjet 1010 printer.

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  3. Anonymous
    2018-03-22T09:15:02+00:00

    Hello Storm 36,

    I am afraid I have some bad news. 

    Checking my own system I now operate Version 1709 which was distributed and successfully installed 19-01-18.

    At present I am on 1709 x64 at KB 4088785 - that was sent 13-03-18.

    So you have some serious updating to do - sorry to be the bearer of bad news.

    Good luck,

    Barry

     Hi Barry

    It's not bad news LOL my system for some reason has always been slow with the updates .. unfortunately my update status page is now back to the same errors again .. when i have the funds ill have to take it in to my PC repair guy and have him work his magic on it but for now ill just deal with it

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  4. Anonymous
    2018-03-22T08:52:59+00:00

    Hello Storm 36,

    I am afraid I have some bad news. 

    Checking my own system I now operate Version 1709 which was distributed and successfully installed 19-01-18.

    At present I am on 1709 x64 at KB 4088785 - that was sent 13-03-18.

    So you have some serious updating to do - sorry to be the bearer of bad news.

    Good luck,

    Barry

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