Issues Updating from 1703 to 1709

Anonymous
2017-12-25T02:14:56+00:00

Split from this thread.

Hello,

I've the same error on two older Systems which stuck on 1703 and can't get 1709.

In both cases I don't use 3rd party virus scanner, I only use Windows Defender.

Mainboard: Asus M3A78-EMH HDMI,

CPU: AMD Athlon(tm) Dual Core Processor 64 X2 4450e,

RAM: 4x1GB Samsung M3 78T2953EZ3-CF7, DDR2-800 (400 MHz),

GPU: ATI Radeon HD 3200 (Onboard)

Mainboard: Lenovo ThinkCentre M55p

CPU: Intel Core 2 Duo E6600

GPU: Intel HD Graphics 3000 / Intel GMA 3000

RAM: 2 GB

Thank you.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

89 answers

Sort by: Most helpful
  1. Anonymous
    2018-01-15T23:24:26+00:00

    Hi again AO,

             Having followed your instruction religiously and re-downloaded the 1709 Update using the Upgrade Assistant and now 3 plus hours on it has failed at exactly the same point as near as I can tell.

             Only error message was the one related to System Files.  affair number of the processes in the 5th section failed to load or complete.  I do have a record, not quite in the action sequence due to poor record keeping on my part, and a copy of the Command Prompt entries and results where not given as a separate dialog boxes.

    Where do I go from here? Do you have any idea what system files being changed at this 45% in the first boot?

    The only reason I persist instead of a clear reinstall is that if something is unique (ish) in my setup causing the problem then it is likely to occur again and again.

    I note that Blueice H also has a lot of customisation and probably software.

    The rerun of 1703 as a Update was faultless so what is different, same drivers, same setup

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-01-15T18:35:56+00:00

    Hi AO,

         I am preparing to make another attempt at the 1709 Update.

    I find that "Application Identity Service" is not running, is that normal and should I just ignore it? 

         Have run the 4 net stop commands in the order given

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-01-14T23:41:49+00:00

    Hi,

    When you perform an in-place upgrade, it will only replace the system files of Windows 10 and it will upgrade the version. It will not affect your files, programs, and settings. Just to clarify, have you already performed all the steps here? If not, we suggest that you do so because the article contains troubleshooting methods that can usually resolve common Windows Update issues. If the issue persists, you can now perform an in-place upgrade. You can refer to our previous reply to know how to perform an in-place upgrade.

    Keep us posted.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-01-14T05:46:46+00:00

    Hi J. B.M,

    I read your answer but I don't understand the message.

    Do you have an proposal for my case?

    Inplace Upgrade is no option for me because I customized much.

    I can install another HDD and try to install Windows 10 1709 using the "ESD-USB" (6,66 GB) created using "Windows 10 Media Creation Tool".

    But how can use the result for my existing installation?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-01-11T01:45:52+00:00

    Hi AO,    

               ***No I did not do that since it logically seems the type of thing beyond my pay grade, if you see what I mean!   The sort of requirement is way beyond any normal requirement for an Upgrade / Update.  I know what I am doing with Partitions, Registery Changes and the like and can sort most problems for myself.  The ways that Updates are implemented in Win 10 is a rare problem (hopefully) as is the need to hack all the existing update files.   After 9 or is it 10 versions and the current removing or shifting of many “control” things in Win 10, I may be finding this shuffling is getting too much for my now tired geriatric brain.

               ***However, I am 99.9% positive that at least 2 of your Answer / Help Desk people did!  A lot done was too fast to follow everything used to prepare the new attempt at installation and which was obviously using whatever software you have (or maybe just very fast fingers).  Perhaps the Help Desk reference will help you see what it was exactly they did do :--  *********   given to me on the 23rd December just after 21:00 GMT.     This preparation is something I am sure you will agree should have taken place with Microsoft's expertise and the need for assistance.

     I checked for system file errors and re-ran the 1703 Upgrade with no hitch but doing the same with the latest 1709 image from DVD or usb resulted in failure.  Dare I suggest that someone ensures a FIX is available to clear all these OLD FILES.  It would seem from what you suggest I do, that any Windows Update leaves a mess behind itself that should have been cleared up when it failed.  At first the repeated failures showed up in UPDATES but as things progressed I found all prior update deleted.   Initially the multiple 1709 Updates were shown as “Restart need” and later everything disappeared.

              .   I have either lost or never had the other 4 references (some prior) as they were never confirmed by Answer Desk using email.   Most never seemed interested in a case number once I told them I had been through this before, they told me how confident they were that they could provide the solution and install 1709 without fail, although none stuck around until the end to find out.  I have saved as many of the Chat dialogues between us that I could but I only have the one reference number provided. 

                I am now stuck with an iffy OS so what happens next, will this happen with every major update, will 1709 update be a  mandatory requirement for the next big UPDATE?   I would maybe stand a chance if I could install the Updates in individual bits but that option was just thrown out in the baby’s bath water as a solution to the reduction of the mammoth updates currently implemented by Microsoft, every one bigger and equivalent to at least the original installation DVD, plus consuming nearly half many a User’s broadband monthly allowance.  Whatever is in the mind of Microsoft regarding the future, all I see is more and more problems with every generation, dinosaurs died out for more than one reason and whatever M’s are playing at may be their end.  Why is Windows so huge, it is less customisable than the first 5 generations and over 10 times the size of  XP and as big as Win 8/8.1.  Win 10 is obese, Win XP ran on an 800MHz single processor and 256MB RAM and was the most popular of OS’s ever, I am sure you do not need telling the minimum requirements for Win 10 today, and I mean full PC not S.

    For God’s sake tell your people to stop exceeding the current resources of most people’s PC capacity.   My laptop is a 3 year old, has an i7 processor with 8GB RAM and 1TB HDD and fails 1709 Update.  Another much older dual core Centrino with 4GB absorbed 1709 with little problem other than a black screen and next to nil processor, or HDD, or network activity for nearly 2 hours before it finally awoke and actually finished the installation.  The old laptop is similar in spec to the many of the Surface type tablets having been sold.

    ***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questionsfor more information on how you can protect your privacy.***

    Was this answer helpful?

    0 comments No comments