Windows 10 1709 (Fall Creators Update) failed update

Anonymous
2017-10-18T21:43:39+00:00

I checked for updates on my HP x2 612 laptop today and it started downloading the Fall Creators Update - Windows 10 1709.

It got through the download and finished the install and prompted me to reboot the computer.

The computer rebooted and is now stuck in an endless loop with the message "Windows could not complete the installation.  To install Windows on this computer, restart the installation" and an OK button.  Clicking the OK button just restarts the computer and brings back the message.

I am unable to boot into Safe Mode as I get a message that Windows cannot install in Safe Mode with an OK button that brings up the original message after a reboot.

The 2 year old laptop came with Windows 7 and was updated to Windows 10 1703.  The laptop does not have a restore partition.  There is no data on the laptop that needs to be recovered.  Clean machine without anti-virus software ever except Windows Defender and no HP software. 

Windows does not load, so it is limited what programs I can run.

I am able to get to a cmd prompt from the Troubleshooting area of the BIOS, but do not know how to roll back to the previous Windows build from there or if it is even possible.

Unless somebody has a workaround to either install the upgrade or roll it back to the previous build it looks as if this Windows update has bricked my laptop.

Windows for home | Windows 10 | Windows update

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Anonymous
2017-11-01T14:16:59+00:00

In my case there was insufficient space in the system partition and I had to delete language folders from the system partition to free up space.

I used the following fix from Microsoft (https://support.microsoft.com/en-us/help/3086249/-we-couldn-t-update-system-reserved-partition-error-installing-windows)

The description is for fixing issues with installing Windows 10 on a Windows 7 or 8 computer but the worked for me installing the Fall Creators Update on a Windows 10 computer.

NOTE:

In my case I have a GPT partition.  The fix has you mount the system partition and give it a drive letter of "Y" and then open File Explorer to delete the language folders. 

I was unable to find the "Y" drive in File Explorer so I had to navigate to each language folder through the command prompt, delete the files in the language folder (del *.*) and then delete the folder (rd <folder name>)

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  1. Anonymous
    2017-11-08T18:41:42+00:00

    The stuck-in-download or stuck-in-install issue happened to me, too. The manual install worked for me, ultimately (see above posts). The troubleshooter didn't help. The troubleshooter is to correct issues with Windows Update, but the problem with this update is the program being downloaded & installed, not Windows Update itself.

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  2. Anonymous
    2017-11-08T15:12:05+00:00

    Similar problem here except it goes through the motions of installing the updates and then asks to reboot. But something fails in the reboot sequence as it comes back up without updating. No error messages - just not updated. And I haven't got hours to sit there watching the install sequence. 

    Fortunately, this a test VMware Workstation virtual machine that's not mission critical. Except it's now stuck in a "Download updates", "Install updates", "Reboot", "Fail" sequence so my internet connection is being hammered each time it downloads the updates... I'd be very upset if a) I was on a limited bandwidth contract and b) didn't have a 200Mbps Virgin Media link...

    Will try the troubleshooter.

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  3. Anonymous
    2017-11-06T17:56:13+00:00

    This isn't the first big update that was defective. They've caused me problems for years, for no good reason that I can tell. This time, though, had it not been for another poster's resolution above, I would be buying a Mac right now. I've resisted for years because they're so pricey, but this time I got so far as to start shopping, focusing on refurbished & certified by Apple.  The fact that a user can't even put off MS trying to keep downloading & installing a defective update is a big negative. I did the meter thing, to put it off for a while, after unsuccessfully trying to update several times. But I shouldn't have to do that, and many people won't know they can do that.

    MS is a great company, but it has this pattern of releasing what it knows to be defective updates, with no regard for its customers. Perplexing. If I'd done my job this way, I would've been fired. I worked in the legal field where things had to be correct. There was no "This is ALMOST the correct exhibit, Your Honor."

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  4. Anonymous
    2017-11-06T17:02:27+00:00

    Microsoft,

    With every form of update, since the release of Windows 10, has had issues with installing them.

    Why is it that you choose to release botched software? 

    Why is it that you refuse to do proper testing before release?

    Why is it that you refuse to co-operate with 3rd party hardware and software vendors?

    I do indeed maintain my system, as I work on computers for a living. So I am by no means speaking out the side of my mouth.

    I have experience with windows, beginning with Win 3.1...this is not a new issue. 

    The only difference between Microshaft and Linux at this time, is that those who develop for Linux, freely

    admit that what is releases, is not fully polished.

    *This will be the last license/release of windows that any of my computers will see, aside from virtual machines.

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