Windows 10 1709 (Fall Creators Update) failed update

Anonymous

I checked for updates on my HP x2 612 laptop today and it started downloading the Fall Creators Update - Windows 10 1709.

It got through the download and finished the install and prompted me to reboot the computer.

The computer rebooted and is now stuck in an endless loop with the message "Windows could not complete the installation. To install Windows on this computer, restart the installation" and an OK button. Clicking the OK button just restarts the computer and brings back the message.

I am unable to boot into Safe Mode as I get a message that Windows cannot install in Safe Mode with an OK button that brings up the original message after a reboot.

The 2 year old laptop came with Windows 7 and was updated to Windows 10 1703. The laptop does not have a restore partition. There is no data on the laptop that needs to be recovered. Clean machine without anti-virus software ever except Windows Defender and no HP software.

Windows does not load, so it is limited what programs I can run.

I am able to get to a cmd prompt from the Troubleshooting area of the BIOS, but do not know how to roll back to the previous Windows build from there or if it is even possible.

Unless somebody has a workaround to either install the upgrade or roll it back to the previous build it looks as if this Windows update has bricked my laptop.

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Answer accepted by question author

Anonymous

In my case there was insufficient space in the system partition and I had to delete language folders from the system partition to free up space.

I used the following fix from Microsoft (https://support.microsoft.com/en-us/help/3086249/-we-couldn-t-update-system-reserved-partition-error-installing-windows)

The description is for fixing issues with installing Windows 10 on a Windows 7 or 8 computer but the worked for me installing the Fall Creators Update on a Windows 10 computer.

NOTE:

In my case I have a GPT partition. The fix has you mount the system partition and give it a drive letter of "Y" and then open File Explorer to delete the language folders.

I was unable to find the "Y" drive in File Explorer so I had to navigate to each language folder through the command prompt, delete the files in the language folder (del *.*) and then delete the folder (rd <folder name>)

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73 additional answers

Anonymous

2018-02-02T17:14:34+00:00

Just as an update

Make sure you search the whole drive for the files

I also updated the Bios

And downloaded the Creator update from here

https://www.microsoft.com/en-gb/software-download/windows10

I still have one machine that is also failing to install. It is an Compaq 8000

I did... Bios is the most up to date... I have also done the creator update as per the above... My PC is a HP Pavilion DV4

Wish there was a fix!!!
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Anonymous

2018-02-02T16:06:55+00:00

Just as an update

Make sure you search the whole drive for the files

I also updated the Bios

And downloaded the Creator update from here

https://www.microsoft.com/en-gb/software-download/windows10

I still have one machine that is also failing to install. It is an Compaq 8000
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Anonymous

2018-02-02T15:05:22+00:00

This is how I managed to resolve the problem

go to c:\windows\panther

look for latest compatdata xml file

Open with edge

Scroll down until you see something like

<DriverPackages>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem8.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem18.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem17.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem5.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem11.inf"/>

<DriverPackage HasSignedBinaries="False" BlockMigration="True" Inf="oem15.inf"/>

<DriverPackage HasSignedBinaries="False" BlockMigration="True" Inf="oem14.inf"/>

I looked for the blockmigration=True

found and deleted oem15inf and oem14.inf

Update then ran without problem

Thanks for replying. Have ditched Microsoft in favour of Android.

This was a most interesting suggestion.... It gave me a bit of hope...

I had three driver packages which were set to block migration... a audio driver... the Microsoft PDF printer driver and the Microsoft XML writer... I deleted the oem files in the Windows/inf directory... and deleted the devices....

Very sadly... I still get the failure
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Anonymous

2018-02-01T15:24:00+00:00

This is how I managed to resolve the problem

go to c:\windows\panther

look for latest compatdata xml file

Open with edge

Scroll down until you see something like

<DriverPackages>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem8.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem18.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem17.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem5.inf"/>

<DriverPackage HasSignedBinaries="True" BlockMigration="False" Inf="oem11.inf"/>

<DriverPackage HasSignedBinaries="False" BlockMigration="True" Inf="oem15.inf"/>

<DriverPackage HasSignedBinaries="False" BlockMigration="True" Inf="oem14.inf"/>

I looked for the blockmigration=True

found and deleted oem15inf and oem14.inf

Update then ran without problem

Thanks for replying. Have ditched Microsoft in favour of Android.
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