Windows 10 Stuck on “Restoring your previous version of Windows” loop

Anonymous
2017-11-21T05:34:35+00:00

I have a laptop running Windows 10. I updated Windows 10 last night. I start up my laptop today and it’s stuck on this loop where it’s on this screen that says “Restoring your previous version of Windows” I have no idea how to fix this. Please help.

Original Title: Windows 10 Stuck on “Restoring your precious version of Windows” loop

Moved from Windows / Windows 10 / Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-11-21T11:17:52+00:00

    Hi James,

    This issue can be caused by a failed Windows update. There are several ways on how we can resolve your issue with getting stuck at Restoring your previous version of Windows loop. As an initial recommendation, we suggest that you follow the steps below to reset your PC:

    1. Click on Start (Windows icon).
    2. Go to Settings (gear icon).
    3. Select Update & Security > Recovery > Reset this PC.
    4. Hit on the Get Started button.
    5. During the process, select Keep my files option to keep all your personal data safe.

    Update us on how it goes.

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  2. Anonymous
    2018-03-31T11:02:18+00:00

    I don't wish to be rude, but you are singularly failing to address the issue here.  Basically, these people, like me have got their computer stuck in a loop.  The machine keeps starting, trying to restore, failing and restarting and trying to restore and restarting and ... (well, you get the picture).

    There is no process or procedure that can be operated because .. well ... the machine won't start because it's stuck in the loop.

    Please try to offer a practical solution to a problem that your company has created.

    I suggest that the first step to resolution is to actually read the questions and address the issue  - which is 'we can't get our machines to start because they're stuck in this damned loop'.  Tell us how to get out of the loop first.

    Please!

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  3. Anonymous
    2018-03-27T04:31:03+00:00

    The first recommendation after asking what version you use tells us to download something. People have stated multiple times that we can't even get to the desktop. Posting the same link after people say they can't even try the solution isn't helping. We need an actual solution to our computers being stuck in "Restoring previous versiom of Windows" and the startup boot.

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  4. Anonymous
    2018-02-12T12:06:35+00:00

    Thank you but i live in the Bahamas we don't have Microsoft company here. I Purchased the laptop from amazon..

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  5. Anonymous
    2018-02-23T12:17:12+00:00

    Can someone help me also to get with this problem, it has going on for days. But the difference is i acidentally to turn off my laptop when it was updating, and now my laptop stucks in a restarting loop, but the difference is that i have a blank application windows appearing when restarting, but it glitch for a second

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