Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-05-13T07:31:29+00:00

    reset, uninstall and install the game again don't work on my laptop/desktop. Still the problem you describe

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  2. Anonymous
    2018-05-13T07:29:21+00:00

    i don't understand why Microsoft don't give an answer for such a big company, shame

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  3. Anonymous
    2018-05-13T05:56:58+00:00

    I noticed the app changes too.  The option to play random or solvable games is gone.  

    I believe you can uninstall the update but believe microsoft will force the install again because it’s a complete operating system Windows 10 update.  It may be safer to try resetting your PC to a date prior to the update.  Again, microsoft may force the install.

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  4. Anonymous
    2018-05-13T05:49:41+00:00

    Totally agree.

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  5. Anonymous
    2018-05-12T13:12:31+00:00

    I agree that this appears to be due to the latest update of Windows 10- I've had the same experience- since my PC was updated I get this 121003 error code for only Solitaire- other xbox accounts games work fine. And sometimes on Solitaire it works OK. First time it appeared to not sync so all history was loss- but since then it did syn and all history was current. Not sure if I should roll back the update for just this game or hope that a fix is made available since it's two MS products messing with each other. The other thing I noticed with this Windows 10 update is it changed my background on the desktop- thought that was strange. Anyone have any ideas?

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