Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-10-06T16:43:27+00:00

    I get the same codes: 121003  and 124.  I'm just setting up a new computer, and can't get Solitaire going.  MahJong works fine, though.  I have uninstalled and reinstalled (twice) with no help.   Solitaire works on the old computer and on my laptop- it just won't work on the new one.  VERY frustrated!!!!

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  2. Anonymous
    2018-09-09T21:39:11+00:00

    Yay!   Did you notice that MS updated the solitaire app.  My PC updated end of August.  Maybe thats what caused your prob.  We all deserve the prrmium version after the time spent helping each other with this mess.

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  3. Anonymous
    2018-09-09T21:33:59+00:00

    So sorry nothing suggested helped you.  I noticed on my PC that MS updated the solitaire app in late August.  Evidently MS is aware there are problems.  Doesnt mean they can help us.

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  4. Anonymous
    2018-09-08T20:09:24+00:00

    I keep going in circles due to the fact you give me the same process to do and here I am back again with out any resolution .  Seems to me to delete all of your games and I? will not have to deal with this crap.

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  5. Anonymous
    2018-09-08T02:00:17+00:00

    This hit me today.  Solitaire worked before supper, after supper came the bad error messages.  We have three working machines, one desktop and two laptops.  It affected all of them.

    Interesting observation:  it came up as Solitaire Premium, not the cheapskates' version with ads that I've had for ages.

    Uninstall

    Reinstall

    Reboot

    has fixed it on two machines so far, haven't got to the third yet. 

    Surprised observation:  it comes up as cheapskates' but Klondike displays no ads.

    I hope that the fix will stick and that it will work for others.

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