Ms solitaire collection error code 121003

To those out there with the 121003 and 121010 errors I have found one solution.  I use AdGuard on the system, not just in the browsers.  I decided to try starting Solitaire today with AdGuard disabled (right-click the icon on the task bar or in the tray and select 'Disable Protection') and it all worked like it used to .  No errors of any kind and even have events back again.  It seems an update to Solitaire around three months ago made a change to their advertising in the app.  I pay for the Premium Edition so there's no ads anyway but they changed something as the errors showed up in late April for me.   Guess they don't want to tell you about a change to the ads being pushed to you.

AdGuard, when installed on Windows 10  will block ads in many browsers and in modern apps like Solitaire, MSN News, etc.  There may be other ad-blocking software that might cause this issue also. 

I hope this helps some of you.  This has been a very frustrating few months with Solitaire with no real help that I've seen from Microsoft.   They know what they changed but they're not talking.

solidair meldet probleme mit der internetverbindung .

Just because someone may not word something just right doesn't make your point.  The mere FACT that there are HUNDREDS of others with the exact same error, both on phones and PCs, indicates that there is a mass problem with the same error code in the same game. 

Considering so many people are able to login some times, indicates that at times Microsoft is working but most times is not.  It is quite feasible that the gentleman with the phone hit upon a time when it worked in MS favor.  That doesn't relieve them of the problem and dump it in his lap! 

I'm here because my 80 plus parent has the same problem and I came to find out what's causing it.  I'm one of those 60 plus people you just made fun of, retired IBM Support/Field Engineer/Instructor.  Since nothing seemed to fix it and no one knew what was wrong and MS chose to blame the user, I did the most logical thing ... I backed out the update Windows did to her computer the day before she got the error.  Well how about that, the problem went away.  I believe my ability at my ripe old age to diagnose the problem is still spot on!  OK, I admit I didn't actually diagnose the exact problem.  But I narrowed it down to it being Microsoft's update that caused the error to appear on her computer.

So it isn't the phone's problem, which if he has a Samsung, I know just recently had an update as well.  And if you think about it, with all the comments from the all these other users, both from phones and PCs, having the exact same problem, it doesn't take a whole lot of diagnostic thinking power to narrow it down to which side of the router the problem is on.  You might want to consider a few manners in the future.

I cannot sign in to xbox, it just cuts internet connection. I've checked my internet connection and it works with everything else. I can play other games.  No other changes have been made.  Hoping you can help. 

Regards Jenny

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?