Inaccessible Boot Device error in Windows 10

Anonymous
2018-01-09T16:46:16+00:00

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device.

I have tried everything:

https://www.windowscentral.com/how-fix-update-causing-inaccessible-boot-device-error-windows-10

Which recommends deleting registry keys and install packages, though no pending installs could be found

SFC /SCANNOW - No corruption found

CHKDSK /R - Some minor issues corrected

BOOTREC - Scan OS shows 0 windows installations

FIXBOOT - Successful, but this tool finally made the entire process fail without being able to get to the recovery environment, just boots to the legacy screen and shows options for safe mode, but those fail too.

I am at my wits end, because I find thousands of websites and desperate users and admins, but the only fix that works is to clean install. I can't clean install the whole company. This is insane, there has to be a better known cause / fix out there...

*Modified title for accuracy*

*Original title: Inaccessible Boot Device error - cause? fix?*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-01-17T17:16:49+00:00

WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

Good Afternoon Bobby,

Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

Boot Windows 10

Go to Repair

Go to Tools/Options to get a command prompt.

Confirm the drive letter for the Windows image. Usually D: –> dir d:

Run the following to view the installed packages which will also show a date of install.

Dism /Image:D:\ /Get-Packages

Find the package(s) that were just installed by date. Run the following command on the last installed package:

example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

Reboot.

The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

I hope this helps.

Have a great day.

Showster

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

506 additional answers

Sort by: Most helpful
  1. Anonymous
    2018-02-08T18:50:59+00:00

    We run VIPRE Endpoint Security, however, after installing KB4058258 version .214, it seems like everything is running ok now.  I had to use DISM to remove the bad packages, but once done, rebooted and then installed the above KB4058258 package manually.  Windows updated, rebooted fine and just did a couple reboots to be sure and it was good.  Vipre has never seemed to be the problem.  As a test I have a PC without any ANTIVIRUS at all that I test with which is newer Core I5, 8GB, 256SSD and it also had the same BSOD problem for booting.  

    Its definitely the packages microsoft released and it would seem there was a couple bad ones.  If I upgrade from version .125 to .214 then everything seems to be ok.  If I am at .192 or .188 those PCs FAILED!  I had to roll back to .125 after uninstalling the bad packages and then it worked ok.

    Hopefully this helps you.

    Thanks

    Duane

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-02-08T18:36:30+00:00

    It would seem that the newest patch upgrade of .214 is a working and viable solution.

    What I had to do is follow the steps for the DISM uninstallation of the packages and make sure that .6 or .9 was taken off and then in some cases if that still did not work, I did a restore back to the most recent restore set.  Tried the uninstall of the most recent package again and then after this and getting booted into windows again, TURNED OFF UPDATES, PAUSED THEM and it IMMEDIATELY tried to reinstall the same BAD UPDATE again.  Once that was done, I MANUALLY installed the KB4058258 and then rebooted and it seemed to update fine.  Once back in windows, I rebooted again and once again JUST TO BE SURE.  It seems that if you can get from version .125 to .214 it will correct the issue.

    I have tested this and updated 10 pcs now that had the BSOD happen for the "Inaccessible Boot Device".  This seems to have done the trick.

    If people would post their results, I would appreciate it.

    HOPEFULLY MICROSOFT SEES THIS and builds off their latest .214 KB4058258 version so the thousands of techs and computers that have been affected are safe from here on out.  This was a HARDSHIP on a lot of companies and it NEVER SHOULD HAVE HAPPENED!

    Thanks all.

    IT Admin

    Duane

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-02-08T02:39:00+00:00

    I followed the above and had a successful boot, however I restarted and got this again. Just like you mentioned.. this steps didn't work the second time. 

    However, I was able to get in by restoring a restore point which for me was the day before this started. After the restore point was successful, I followed the above instructions AGAIN to boot up for the second time. With that said, I will not reboot until I can do the in place upgrade.

    Backing up files now... 

    Damn it Microsoft.. Test your **** please. We are losing hours and days of productivity due to these bad software updates.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-02-07T20:11:27+00:00

    As far as I can tell, if DISM won't get you to at least one boot, the only remaining option is a system reset.  This at least preserves the data and some settings.

    As I have stated earlier, I have worked on one intel and 4 amd systems.  

    The Intel would system restore from the recovery environment but still not boot.

    One of the AMD systems just froze after the update rather than Inaccessible boot device. 

    That one responded to a system restore.  I figured out which update caused the problem and then hid it.

    The other 3 were AMD systems and required DISM to remove the patch and then got  the system to boot.

    Since I had imaged the drive (using another machine), I was able to repeat the process after I discovered there would be no second boot.

    The only way I could fix the problem was a repair install.

    All the patches that caused problems have been fixed. 

    I would assume that whoever green lighted the posting of the bad patches has either been fired or severely reprimanded.

    I am sure that for the immediate term, you won't see this happening again.

    wiz

    Was this answer helpful?

    0 comments No comments