Inaccessible Boot Device error in Windows 10

Anonymous
2018-01-09T16:46:16+00:00

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device.

I have tried everything:

https://www.windowscentral.com/how-fix-update-causing-inaccessible-boot-device-error-windows-10

Which recommends deleting registry keys and install packages, though no pending installs could be found

SFC /SCANNOW - No corruption found

CHKDSK /R - Some minor issues corrected

BOOTREC - Scan OS shows 0 windows installations

FIXBOOT - Successful, but this tool finally made the entire process fail without being able to get to the recovery environment, just boots to the legacy screen and shows options for safe mode, but those fail too.

I am at my wits end, because I find thousands of websites and desperate users and admins, but the only fix that works is to clean install. I can't clean install the whole company. This is insane, there has to be a better known cause / fix out there...

*Modified title for accuracy*

*Original title: Inaccessible Boot Device error - cause? fix?*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-17T17:16:49+00:00

WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

Good Afternoon Bobby,

Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

Boot Windows 10

Go to Repair

Go to Tools/Options to get a command prompt.

Confirm the drive letter for the Windows image. Usually D: –> dir d:

Run the following to view the installed packages which will also show a date of install.

Dism /Image:D:\ /Get-Packages

Find the package(s) that were just installed by date. Run the following command on the last installed package:

example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

Reboot.

The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

I hope this helps.

Have a great day.

Showster

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  1. Anonymous
    2018-01-31T18:33:46+00:00

    To Phantom of The Mobile:

    All necessary operations were performed.  SFC reported no errors in system files and DISM check health reported no problems either .  The image was intact.

    The fact that removing the last installed Microsoft patch (emphasis added), from the image enabled the system to boot (and the fact that Microsoft pulled the Meltdown Patch after getting thousands of support calls), and the fact that one Microsoft tech blamed invalid CPU documentation from some of the CPU manufacturers indicates to me that it was solely a Microsoft Issue.  I do not know of any third party software that patches windows images.

    The problem was not that the image was corrupt, but that a bad Patch was integrated into the image, hence removing the package solved the problem.

    Since most patches are installed via a two fold approach (copy the files somewhere, install the ones that are not in use then reboot and replace the ones that were in use before loading windows),  The second part of the patch gets installed during the first successful boot.  This is why, if you shut down after the first successful re-boot, you will most likely not be able to boot again.  Removing more packages via DISM will no longer produce a bootable machine. That is why you must do an in-place upgrade.

    The in-place upgrade will cancel the effects of the second part of the patch.

    It will also replace all the files that are newer than the 1709 release.  These files are causing the problem.  It will also install a new unpatched image.  Of the 5 PC's I have seen with the Inaccessible Boot device issue after update, 1 was Intel, 4 were AMD. 

    Because the Intel machine was time critical (ironically, they had to use it to control a laser engraving machine that was used in making items for Microsoft that had to be ready that day,) and I had not a good way to figure out how to fix the problem, I put a new hard drive in, loaded windows fresh, imaged the hard drive to an external drive (so they could access the data) and had them re-install the 5 or 6 programs that they needed to perform the job.  I still have the original drive and a backed up image.  I tried the fix on an imaged drive and that one recovered as well.  It was interesting to note that on the Intel machine,  performing a system restore from the recovery environment DID NOT resolve the issue.  This really surprised me.

    But to reiterate: SFC gave clean scans on all machines, as did chkdsk.  I did not DISM Check-Health two of the machines, but if SFC works, it's really unnecessary.

    The hardware was good in ALL cases.

    Windows would boot in all cases after removing January Microsoft Updates

    And, most importantly, doing an in-place upgrade preserved the build.  Lastly, I was able to install all available updates and patches on these machines after the in-place upgrade.

    wiz

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  2. Anonymous
    2018-01-31T18:15:35+00:00

    https://www.microsoft.com/en-us/software-download/windows10

    Go there and create recovery media based on 1709 now.

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  3. Anonymous
    2018-01-31T17:57:56+00:00

    Good point on version of repair disk. Used an original OEM Win10pro load disk. Not sure a 1709 version even exists.  Must determine how to create a 1709 recovery disk and try on the next PC that goes to the BSOD.  Thanks for the info.

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  4. Anonymous
    2018-01-31T17:44:41+00:00

    I am curious, have any you heard of the CMDLine Utility "DISKPART.exe"? A command in DISKPART >> List Vol(one exits DISKPART with the command 'Exit')?

    In any CMDLINe(online, offline in WinRE or WINPE) try DISKPART /?

    This haphazard pocking with "Dir" is unhelpful, IMHO.

    Best Regards,

    Crysta

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