Inaccessible Boot Device error in Windows 10

Anonymous
2018-01-09T16:46:16+00:00

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device.

I have tried everything:

https://www.windowscentral.com/how-fix-update-causing-inaccessible-boot-device-error-windows-10

Which recommends deleting registry keys and install packages, though no pending installs could be found

SFC /SCANNOW - No corruption found

CHKDSK /R - Some minor issues corrected

BOOTREC - Scan OS shows 0 windows installations

FIXBOOT - Successful, but this tool finally made the entire process fail without being able to get to the recovery environment, just boots to the legacy screen and shows options for safe mode, but those fail too.

I am at my wits end, because I find thousands of websites and desperate users and admins, but the only fix that works is to clean install. I can't clean install the whole company. This is insane, there has to be a better known cause / fix out there...

*Modified title for accuracy*

*Original title: Inaccessible Boot Device error - cause? fix?*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-17T17:16:49+00:00

WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

Good Afternoon Bobby,

Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

Boot Windows 10

Go to Repair

Go to Tools/Options to get a command prompt.

Confirm the drive letter for the Windows image. Usually D: –> dir d:

Run the following to view the installed packages which will also show a date of install.

Dism /Image:D:\ /Get-Packages

Find the package(s) that were just installed by date. Run the following command on the last installed package:

example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

Reboot.

The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

I hope this helps.

Have a great day.

Showster

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  1. Anonymous
    2018-01-20T19:04:11+00:00

    These aren't AMD computers that are impacted.  There are many with Symantec however.

    Still not certain of the exact trigger.

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  2. Anonymous
    2018-01-20T18:59:52+00:00

    Turns out it's not anything we are doing. It's Microsoft (again!) See https://www.theverge.com/2018/1/9/16867068/microsoft-meltdown-spectre-security-updates-amd-pcs-issues

    That's old news, they have already resumed Patching AMD.

    This is also effecting both AMD and Intel so not even related specifically to those issues.....

    Best Regards,

    Crysta

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  3. Anonymous
    2018-01-20T18:53:38+00:00

    Dave,

    I really think we should go back to 2001 and start all over again....... :XD: :)

    No not really! What I am going to do is answer you and all the other people on Page 10, here......

    Hi y'all,

    Dave has allot of details about what allot of you are experiencing and I have few answers....

    Lets's cover WinPE first....

    Glad you figured it out, I should have gone to my notes, but didn't take the time. I don't do it quite in the nominal fashion like you ended up doing, because I essentially had to figure it out on my own toooooo...... so I didn't want to confuse, the more usual way.

    I filled in the gaps to some extent, that I got but forgot those two CMDlines that you found.

    Suffice it to say is, you went into an additional Shell Environment that sets up the Global variables for you to run those 2 CMDlines.

    I figured it out and did it without the Environment but then needed to run the executable in CMD Prompt that establishes the Global variables.

    Either way we both got an ISO to feed Rufus, that is heavy into Admin knowledge and experience or lightly into DevOPS knowledge and experience. In other words this is definitely not novice territory.

    Now why WinPE, because you are in no way, what so ever, interacting with the OS in an executable kind of way. This means that your Image that you want to work on is at that time so much data but with the possibility to be executed in a different Environment.

    Example, one does not need to dismount the image disk because nothing is running like CHKDSK /b (/x is only need in WinRE or Online). Under these kind of condition(which also include certain types of power failures especially when lightening is involve) I don't what to make matters worse by running ANYTHING ON THE IMAGE DISK! or PC, internally for that matter! I just want it to be as passive as possible from the 'bits' perspective(ie Data). This is even more removed than with using the OS installation disk in Repair Mode which under these conditions COULD, COULD, be doing allot of damage.

    In this configuration one is also running everything specifically in an offline mode for SFC, DISM, CHKDSK and more.....

    One thing that rattles around in my head is the ubiquitous "BIT ROT" or as I say, Windows eating and corrupting itself prior to any of these potentially problematic Patches being applied???????????? This could be reflected in your image backups, who knows?????

    There seems to be something going on in these patches that seems quite destructive on SOME PC's. This is not monolithic, so now how does anybody, MS included, with a Patching software, fix/reverse all of that????????????

    In case any of y'all haven't realized I am only here to try to help where there seems to be no way to help.......

    I have applied all the Patches available on my W 8.1 Pro TEST partition including the recent Preview, OS & .NET, Patches, with no problems, smooth as glass.

    I am an Insider, on both Fast and Release Preview Ring/partitions. The RP partition is 1709 full up to Date(exception, I am x64, so not the latest x86 ONLY Patch just out) with absolutely no problems. My silicon is Intel but this is not just an AMD issue, it is both. I will be doing the latest Fast ring Update this morning, so I am a bit Tardy on that, because you people and others are more important.

    The point being just to reiterate, these Patches are destructive on a subset of Windows users only, BUT WHY?????? Then, some throw in the towel do an In Place Update or a Clean Install, come out the other side, with ALL PATCHES INSTALLED, as far as we are hearing, with absolutely no problems what so ever. The silicon is still the same???????

    Thus my musing above........

    As far as this being an MRT problematic issue, I don't believe so BUT is it possible, ANYTHING AT THIS POINT IS POSSIBLE?????? We come full circle chasing out tails.....

    For those of you that have numbers of PC with there manager/your manager staring you down...... OH Dear.......

    Dave has said it best " I can't manage all these machines 24/7 doing updates manually however; that would be crazy.". And Microsoft has been trying to convince you IT/Admin is dying........ Right, me thinks they are making it quite untenable though, "24/7" employment anybody, ya I know, snarky, but we don't seem to have much else, except TEARS, here, at this point??????

    "Prayer Mr. Savik, (these Corps) don't take prisoners"......

    My Prayers are with y'all,

    Best Regards, y'all,

    Crysta

    "

    PS- For anyone thinking this may be an issue which directly somehow affected the MBR, it's unlikely, as I actually have a backup image of my disk from late 2016, obviously including the MBR, and it is one of the first things I tried to restore after fixing the MBR wasn't working (before removing the update package).  Obviously it was to no avail.  Also, it's unlikely just by the fact alone that removing the update package allowed users to boot back into their OS even once.

    "

    I can not disagree with you Dave, but considering what I wrote above, maybe shuffling the bits a bit(pun intended), 'changing some state' did allow a boot. A cold start as apposed to a reboot can too....

    SUSAN BRADLEY

    Susan,

    I am complete out of ideas at this point, at a total loss as to how to bring these Images back to a Stable State.

    Do you have anything you can add? 

    At this point even a Prayer might be emotionally helpful.........

    Please by all means chime in.

    Crysta

    "

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  4. Anonymous
    2018-01-20T18:40:08+00:00

    Microsoft has acknowledged the AMD issues publicly, and the support tech said they are continuing to work on the problem, but i just haven't seen a lot of documentation that says the update alone is bad on any computer with any configuration. I think a lot of us feel that to be the case, but with how many computers have this issue in my office, I feel there must be something specific to these computers causing the issue. Otherwise, the entire world of Windows 10 computers would be crashing and we would see a lot more articles about the update, not just AMD processors.

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