Inaccessible Boot Device error in Windows 10

Anonymous
2018-01-09T16:46:16+00:00

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device.

I have tried everything:

https://www.windowscentral.com/how-fix-update-causing-inaccessible-boot-device-error-windows-10

Which recommends deleting registry keys and install packages, though no pending installs could be found

SFC /SCANNOW - No corruption found

CHKDSK /R - Some minor issues corrected

BOOTREC - Scan OS shows 0 windows installations

FIXBOOT - Successful, but this tool finally made the entire process fail without being able to get to the recovery environment, just boots to the legacy screen and shows options for safe mode, but those fail too.

I am at my wits end, because I find thousands of websites and desperate users and admins, but the only fix that works is to clean install. I can't clean install the whole company. This is insane, there has to be a better known cause / fix out there...

*Modified title for accuracy*

*Original title: Inaccessible Boot Device error - cause? fix?*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-17T17:16:49+00:00

WIN 10 BSOD FIX - Inaccessible Boot Device - THIS WORKS!  I Just Repaired 2 computers that went down at the same time last night on 1/16/18

Good Afternoon Bobby,

Here is the fix I came across from another kind IT tech, please see below.  Credits go to them, I'm just forwarding so everyone can finally get their computers back up and running.

Boot Windows 10

Go to Repair

Go to Tools/Options to get a command prompt.

Confirm the drive letter for the Windows image. Usually D: –> dir d:

Run the following to view the installed packages which will also show a date of install.

Dism /Image:D:\ /Get-Packages

Find the package(s) that were just installed by date. Run the following command on the last installed package:

example: dism.exe /image:d:\ /remove-package /packagename:Package_for_KB4014329~31bf3856ad364e35~amd64~~10.0.1.0

Reboot.

The patch that caused my issue was from 1/6/18 or 1/10/18     Remove the latest windows update entry with Rollup Fix in it's name.  Once complete, close command prompt, turn off computer.  Power back up.  You should be back into WIN10.

If you still receive BSOD, rinse and repeat with the next latest update, try it again.  You'll eventually boot right back into WIN10.

I hope this helps.

Have a great day.

Showster

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  1. Anonymous
    2018-03-18T01:28:41+00:00

    My laptop has been giving me assorted problems relating to updates for the last 18 months but they've gotten significantly worse in the last couple. (I did try to call microsoft support last year and, while friendly,  ultimately made things worse.) I tried following the instructions above even after trying chkdsk, scanbow, amd the auto repair amd refresh options but ran into a major problem: when I run the dism for d: drive, it says I don't gave access. But when I run it for c: (which I thnk is where my windows is) it says I need the latest version of the dism...which I can't get to because I can't boot! Any thoughts, insights, advice, etc. would be greatly appreciated.

    Cathy K

    Initially, I tried all the above.  The DISM command helped for about two weeks.  The BSOD returned.  My XPS 8500 PC is working again after a visit with the Geek Squad. The Geek Squad is Microsoft qualified in every way.  They are located in the Best Buy Electronics stores.  The Geek Squad is a trusted vendor and can make your laptop work again without losing all your files on the PC.  Let me know if you go to Geek Squad.  They can help you and repair is reasonable.

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  2. Anonymous
    2018-03-17T20:25:28+00:00

    My reply on January 23rd was correct using the Dism command.  However, the BSOD (Inaccessible Boot Device) returned 2 weeks later.  I called the experts, Geek Squad at Best Buy. They did a  beautiful job.  XPS 8500 was in and out of the shop within 3 days (Mar 9th to Mar 12th).

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  3. Anonymous
    2018-03-17T20:12:52+00:00

    FYI. Multiple restarts resolved the issue on my 32 pc.   After removing .301 and previous update.

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  4. Anonymous
    2018-03-17T19:53:24+00:00

    I would pull off the last update, giving the timing we may be still seeing this with March updates.

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