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My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??
**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just wanted to thank you for continued reporting of your efforts to fix this awful problem. Big shopping day! Amazon will be hurting. What adds insult to injury is that I cannot contact any Microsoft help online. None of the links are working, and "chat" contact cannot connect. Probably overwhelmed with customer anguish. I agree that the forced updates are a big mistake. Seems like that would be a user choice.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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I uninstalled the update done on 11/22. restarted my computer and nothing has changed. Everything is still too big. I went back to the uninstall page and its gone. Now what?
My info
Dell Inspiron 570
Windows 1703 version 15063.729
Processor AMD Athlon II x2 240 Processor 2.8 ghz
64bit
Display adapter ATI Radeon HD4200
