Latest Windows update makes everything HUGE

Anonymous
2017-11-23T17:36:31+00:00

My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??

**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-11-26T18:47:49+00:00

    When you right click the Start Menu with your cursor, do you not have an option for Device Manager there, or is it non functional?

    Wayne

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  2. Anonymous
    2017-11-26T18:20:33+00:00

    This does look promising, but I have one BIG problem.  I can no longer get into "device manager".  After the second to last update, I can no longer use Cortana, run, search or even the whole start menu.  I can and do right click to get into other areas but....... And now I can no longer put the computer to sleep.  Really Microsoft, you so badly wanted us to update to Windows 10, but look where we are now!   Please fix!!

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  3. Anonymous
    2017-11-26T18:12:42+00:00

    Thanks Ken   looks like it worked . fingerscrossed 

        Larry Day

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  4. Anonymous
    2017-11-26T06:51:31+00:00

    Pardon me, SailedBooch6838. You did say that you didn't have the ATI display adapter, but I forgot when I was posting that fix.  I hope you can get an answer for the adapter you have.  I know how wretched this unexpected problem is, especially when people are having a few days off from work and would be using their computers if MS hadn't made this forced update at just the wrong time.  Sorry for my thoughtless reply to you. Maybe you could reply to the fix Sumit posted, as when he returns to work, he may want to follow up with the customers on this thread. Best to you.

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  5. Anonymous
    2017-11-26T03:39:47+00:00

    I don't have any way to roll back to the driver, especially since it just says "Microsoft Basic Display Adapter."

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