Hi littlemay. It will apply to all device drivers but not to security updates. It is best to do what Wayne suggested until Microsoft get this sorted out. Hopefully that setting will keep your graphics to what they are now.
Screen and Internet is Enlarged and Stretched Using Windows 10
I have not used my computer in two days, and when I went to turn it on everything it's HUGE now! Prior to today it has worked perfectly fine. I have checked all settings and resolution and nothing has been changed, it's all the way it should be. I've even tried doing a system restore nothing is working! HELP!!! PLEASE!! I'm using Windows 10.
Windows for home | Windows 10 | Settings
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Anonymous
2017-11-29T21:36:01+00:00 -
Anonymous
2017-11-29T21:31:29+00:00 I went to the Chat Bot and got an actual person from Microsoft, he took over my computer, he tried to uninstall my display driver and install a new one ... that didn’t work. Then he went to recovery and took my computer back to before the upgrade was installed, then installed the program so it would not reinstall the update, and guess what .... My display is still distorted and too large. Urg! I tried but coiuld not get the driver to roll back. So its like I’m stuck till they get this mess straightened out 😩
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Anonymous
2017-11-29T21:23:42+00:00 Hi Wayne,
Is this only going apply to my ATI Radson 3000, I don't want to check no if it is for other changes also.
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Anonymous
2017-11-29T21:13:11+00:00 Hey LillieMay,
Some people have reported using the Virtual Agent aka Chat Bot to solve their problems with their display screen dysfunction. https://support.microsoft.com/en-us
The virtual agent is an automated chat initially. You must request a real person (human) chat after initiation with the Virtual Agent, or you will get no where. Some are reporting that the human chat has corrected their problems in about 20 minutes. Others are saying the Virtual Agent has been swamped and overwhelmed.
In any case, give it a shot...;you might get lucky.
Regards,
Wayne
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Anonymous
2017-11-29T20:59:56+00:00 Thank you. Mine is working now. I just don't want them to update again and then go through the same problems.
Here's how to stop further Driver Updates after rolling back or fixing your display screen.
You must disable driver updates after your display is back to normal or it may flip back again if a repeat driver update occurs.
Open Control Panel, select System & Security, System, Advanced System settings, Hardware tab, Select Device Installation settings, check the NO box, SAVE CHANGES.
Regards,
Wayne