I have had the exact same issue which has taken me days to just get here; an Auto update, which I was unable to stop and then I lost all my Office 365 suite plus ALL my important business files, artwork, photos and pretty much everything that hadn't been auto save back to Sptemebr 2019.
I am devastated; I can't find valuable contacts, I am not getting emails to Outlook, basically life as I knew a few days ago at the beginning of July is completely changed. It's like I have been destroyed by Covid. It is unacceptable l that we pay for these products only to find we are subject to this type of treatment.
I seek compensation and expect a full restore of my system
Please respond to me immediately so that I can carry on my business; it is tough enough at this time of Covid without this srot of irrepesbcble corporate behaviour going on
Thanks Simon