Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-18T10:44:04+00:00

    Exactly the same thing here! What´s going on?

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  2. Anonymous
    2018-04-12T12:06:59+00:00

    A recent update has wiped all of our files, pictures, music and deleted programs (iTunes). What next??

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  3. Anonymous
    2018-04-13T02:44:28+00:00

    I managed to find my files and transfer them back where they belong.  I just don't understand how the people I trusted to develop a functional operating system could let this happen.  

    It's like if you wake up one morning to find that you've been robbed, absolutely cleaned out, and it turns out the people you hired to install your kitchen cabinets snuck in during the night, without permission, and put all your stuff in storage.  Sure, I'm relieved that it's still there, but I don't care if it was for my own good; my trust has been violated, and I'm furious.

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  4. Anonymous
    2018-01-08T11:01:57+00:00

    How can I chat with some experts to solve this problem?

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  5. Anonymous
    2018-04-12T20:53:42+00:00

    Steps taken for recovery:

    All of the suggested work around tried:

    1. Roll back to last update - did not work
    2. Use Windows Old file  - corrupted and empty
    3. Use system restore points - all damaged/corrupted and unusable
    4. Last shown update was 3/13 so where did the 4/8 update go???? the one that caused the disaster it did so without leaving so much as a fingerprint?  And no, it has happened to too many other people to be a random virus hitting selective machines. The key driver was an unauthorized update from Microsoft maybe?.

    Files deleted/corrupted by the download:

    Saved files -  all deleted from Personal account & Control Panel, 

    iMusic - deleted (will not allow even a fresh download to the machine correctly)

    Pictures - deleted

    Videos - deleted

    Xbox glass - corrupted

    Libraries - Document, iMusic, Video files deleted

    AOL Back Up files - deleted

    Saved Passwords - deleted

    Google - program and taskbar folders deleted & reset to Edge - minus files

    My machine just ran the latest 4/10 update, checking with fingers crossed, I am refusing ALL downloads on my laptop as I have absolutely critical design files which i cannot afford to be deleted. I am backing up everything conceivably possible before I allow another Windows 10 near this machine.

    Michael

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