Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-06-12T19:14:00+00:00

    Laura..

    I work on computers for a living there hasn't been one computer I have not been able to fix with the directions I posted above.

    When you are using a USB you need to find out what your computer's brand F-key is to load the boot menu. Once the menu comes up select the USB drive from the list. It will come to a menu that wants to know where you want to install it to. Blow out the old partition and reformat it and install it there..

    Rick

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  2. Anonymous
    2018-06-05T10:43:51+00:00

    Hi catfantastic,

    You can copy your personal files from the user account created after the update to your Microsoft account. Please refer to Mohammed AliAli's response from this thread for the steps on how to transfer files across user accounts.

    Let me know how it goes.

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  3. Anonymous
    2018-06-05T05:20:09+00:00

    I just returned to my computer after a couple of days away and my desktop was empty AGAIN.  I was able to find my files on that other ghost desktop, and everything's backed up anyway, but I'm so tired of doing this.  I just want to know when it's going to stop.

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  4. Anonymous
    2018-06-04T04:22:16+00:00

    I humbly request Microsoft to accept their responsibility and pay Seagate to recover my data and everything I lost that day. Their technicians here told me to contact Seagate at my own cost. I know I do not have the financial muscle to have this legally resolved. I know when I am using their software " I am simply renting it" its not mine its theirs but when the soft comes with updates that are force/pushed on my computer and delete all my data someone out there needs to be responsible! I did not need those updates. If we are the civilized humans of the 21 st Century as we pretend to be in the eyes of the uninformed then ,may my data be recovered Mr MS. If we are not humans then nothing will be done as it seems to be the case.

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  5. Anonymous
    2018-05-28T05:50:23+00:00

    Thanks Rick will have to sort out locally - I live on a farm in New Zealand, appreciate the offer.

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