Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-02-11T21:54:16+00:00

    This happens to me to due TAGO Fences Program. I must shutdown the program before close the windows.

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  2. Anonymous
    2019-12-25T05:59:21+00:00

    Thanks for the potential solution to my unknown app not allowing shutdown.  However, my results are the same--PC will not shutdown without forcing a shutdown.  The suggested "scannow" program ran to completion without any feedback statement.  Thanks again, HB

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  3. Anonymous
    2019-12-24T10:34:53+00:00

    This what I posted earlier, and what worked for me, (still working).

    After much searching, and trying many, many suggestions, this is what eventually worked for me:-

    Run Windows System File Checker

    Your Windows PC comes with an in-built system file checker utility program. It can scan your system files and let you know if there is some corruption over there for which you get smashed with the error message “Task Host Window Preventing Shutdown”. You must follow these simple steps here to run the Windows System File Checker,

    • Press the Windows Logo Key + X from your PC
    • From the drop-down list select the Command Prompt(Admin)
    • Click on Yes if prompted for permission. It will open the elevated command prompt on your system
    • Now, type in the following command and press the enter button
    • sfc /scannow
    • Then, wait until the System File Checker continues the process of scanning. Press Y if the program asks for permission to apply the fixes for your missing system files
    • Finally, Restart your PC once again and check if you can get over the problem there

    I found the above on a list of several suggestions, which are on the following link, but the above was what removed the problem for me.

    https://silicophilic.com/this-app-is-preventing-shutdown-in-windows-10/

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  4. Anonymous
    2019-12-24T07:47:25+00:00

    I have the SAME issue till now whenever I shut down the laptop . Did you find out how to solve it ?

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  5. Anonymous
    2019-12-02T13:32:16+00:00

    I would try a system restore to a date that that this was not having this problem

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