Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2019-10-04T01:40:28+00:00

    I have this issue as well.

    Here is the shutdown screen:

    Here is the application I think matches the icon:

    I can't close that application.

    Any ideas?

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  2. Anonymous
    2019-08-19T23:27:54+00:00

    Francis  thanks for your input, but I think you have not carefully read the previous posts. There is no icon appearing on the shutdown screen.

    That is exactly what happened, no icon appearing.  I eventually did find a solution last year but for the life of me I can't remember what it was.

    Craig

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  3. Anonymous
    2019-08-19T21:02:26+00:00

    Francis  thanks for your input, but I think you have not carefully read the previous posts. There is no icon appearing on the shutdown screen.

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  4. Anonymous
    2019-08-19T20:52:08+00:00

    Very easy to solve.

    Go to control panel, find the icon that appears on your shut down screen (mine was HP finger scan program) and delete/uninstall it.

    Piece of cake. I would leave my computer over the weekend thinking I had shut it down and it was still running when i got back on Monday. it just started a few weeks ago after a W10 upgrade.

    Hope this helps.

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  5. Anonymous
    2019-05-06T10:00:09+00:00

    Hi, thankyou for reply ,i have solved my problem host task .exe it was a trojan that used my hardware for mining ,i formatted my drive and reinstalled window 10. the culprite was Mc Afee interent security .so i wont be usinh mc afee again . hope you get your prpblem sorted 

    Thank you for your reply, I have solved my problems with a reinstall also, probably had mcafee at one point of experimenting with different antiviruses. I believe my machine was bruteforce attacked, and some how it got through.

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