Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.

Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.

Was this answer helpful?

70+ people found this answer helpful.
0 comments

85 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-03-08T03:45:28+00:00

    Hello,

    We have noticed that your post has been idle for quite some time now. We just want to check on things and confirm if you're still experiencing the issue. If so, we'd like to know the troubleshooting you have done for us to not repeat it.  

    Regards.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-03-02T13:52:02+00:00

    We are all still waiting for a solution for this problem. Is there really no idea?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-02-20T04:13:01+00:00

    We appreciate the information that you've provided, Marcus. To further isolate your concern, we recommend that you create a new local administrator account. This is for us to isolate if this issue is account related. Please follow the steps on how to create a local account here.

    We'll be waiting for your response.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more