Windows 10 update freezes at 82% complete

Anonymous
2017-12-17T22:20:14+00:00

Gateway SX 2851 Desktop has been trying to update to Win 10 version 1709 build 16299.98 from version 1703 build 15063.726. It started as a win 7.

This has happened with version 1607, 1703, 1709, 1803, 1809 (skipped), & 1903.

Every time the update runs it freezes at 82% complete. It will sit there for hours on the blue updating screen but the spinner is frozen. It appears there is no hard disk activity happening. My only choice at that point is to power-off the computer. When I re-power it and restart it attempts to recover the update and fails. It then reverts back to the previous version. 

This has happened 3 times now. I have uninstalled McAfee before the first attempt. I also uninstalled Easy Tether and Virtual Box. No other programs are running.

Any ideas from anybody?

Moved from: [Windows / Windows 10 / Network & internet]

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-29T02:05:37+00:00

Hi, Bill, I too, have had the exact same problems as you, even though I have an older computer, an Acer Aspire from 2011.. I found this in another thread:

Quote:

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems.

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

I took out the Anatel Wi-Fi card and tried the updates again and they WORKED.

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Anonymous
2018-05-05T18:22:55+00:00

Pull out the PCIe Wireless card and run the update again. Wireless cards based on the RT3090 PCIe wireless card hang every Windows Update since the Creators update, including the Fall Creators Update and the April 2018 update. (1703, 1709, 1804)

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  1. Anonymous
    2018-03-16T10:49:33+00:00

    Hi,

    Same problem with HP Probook 4320. 

    Remove the Ralink 3090BC4 wireless card and Creators update works perfectly.

    One of the best hints that I used ever.

    Bravoooo.

    Boris

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  2. Anonymous
    2018-03-15T16:54:55+00:00

    After I upgrade on my Gateway, can I put the Antel Wifi card back in or will it cause problems?  I can connect by Ethernet so I don't absolutely need the wifi card, but it would be nice to have.

    Thanks in advance.

    David

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  3. Anonymous
    2018-03-15T07:07:42+00:00

    Having the exact same problem with a Gateway DX4860.  Tried every way humanly possible to update (ie Windows Updates, ISO, thumb drive, Windows update troubleshooter, registry cleaner software, DVR's) and it always dies (freezes up, just stops working) at 82%.

    What is worst is that the forced update keeps crashing my system.  It's like Ground Hog Day on steroids.  No doubt in my mind at least, that it has to be some type of serious hardware/software/firmware incompatibility between these models of Gateway computers and the Microsoft Windows 10 Version 1709.

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