Hi Brian,
Have you tried to uninstall the update and manually installing it as what ukheather, the thread creator did to fix the issue? If not, I suggest that you uninstall the update through Settings > Update history > Uninstall updates > select the update and click Uninstall > click Yes to confirm > Restart PC and reset your update components manually and see if there are any changes:
- Run Command Prompt as Administrator
- Stop
BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
type the following command:
- Net stop wuauserv
- Net stop cryptSvc
- Net stop bits
- Net stop msiserver
- Rename
SoftwareDistribution
and
Catroot2
folder. To do this, type the following commands:
- Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- Ren C:\Windows\System32\catroot2 Catroot2.old
- Restart
BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
type the following command:
- Net start wuauserv
- Net start cryptSvc
- Net start bits
- Net start msiserver
- Restart your computer and try to install Windows Update.
For more information regarding on how to reset Windows Update components, kindly refer to the article entitled "How do I reset Windows Update components?".
After resetting the update components, download the update and install it from Microsoft Update Catalog.
Let us know how it goes.
Regards.
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