Updated computer now Asus PCE AC68 will not work

Anonymous
2017-10-22T16:49:38+00:00

I update to the latest version of windows 10 now my wireless network adapter will not work. I am currently use my iPhone usb hotspot to connect to the internet on my desktop. I have tried the latest driver updates and uninstalling and reinstalling. I have also tried a clean install. I have tried taking the Network adapter out and putting it back in. now I am stumped. I am getting error code 10. and when I try latest drivers it says that the latest drivers are already installed.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-12-20T08:25:53+00:00

    I had the same problem, and fixed it by doing this:

    1. Navigate to https://www.asus.com/us/Networking/PCEAC68/HelpDesk_Download/ and download the driver for Windows 10. (In my case it was Windows 10 64-bit).
    2. Open Device Manager by holding the Windows key and pressing R. I typed in devmgmt.msc and hit enter.
    3. Navigate to the yellow warning sign sitting under Network adapters and right-clicked it and selected Update driver.
    4. Select Browse my computer for driver software and choose the following path from the downloaded driver: [.....\UT_PCE_AC68_v2143\Driver\WIN10] and click Next. (For example, my full path was D:\UT_PCE_AC68_v2143\Driver\WIN10 but yours might easily be C:\Users[user]\Downloads\UT_PCE_AC68_v2143\Driver\WIN10 where your download was saved).
    5. Windows will install the driver correctly. The internet wasn't working for me right now, so I rebooted.
    6. Log back in, your internet will hopefully come back on in a few seconds.

    (Caveat, you must be connected to the internet over ethernet or save the driver on a separate computer and insert it into your computer with the faulty PCE-AC68 device via usb or cd)

    I just tried the solution on clean install of WIndows 10 build 1809 and it did not help: WiFi card is still cannot be installed properly

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  2. Anonymous
    2018-02-13T04:34:01+00:00

    I was able to resolve this issue by manually downloading and applying the most recent cumulative update. This worked around the problem with the incremental updates.

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  3. Anonymous
    2017-12-31T14:47:22+00:00

    Hello.

    I tried this suggested fix with a clean install of Windows 10 Fall Creators and it did not work. The same error appears in Device Manager.

    Can anyone provide some additional detail? Are you using local or MS accounts? Was the driver installed before making the adjustment via msconfig or after? Did you install the latest driver or an earlier version? Did you install using the executable or by searching from within Device Manager for a local file? Did you run msconfig as Admin or as a user with admin privileges?

    Any additional feedback appreciated. Thanks!

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  4. Anonymous
    2017-12-09T00:22:21+00:00

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  5. Anonymous
    2017-12-04T20:49:11+00:00

    Hi 

    We have the same problem on my son's pc.

    An AMD 8core

    Failure (code 10). Can't start the Asus program. 

    It's also a W10 pro 64bit.

    After upgrade the wireless netcard could't be found.

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