Windows Update Error Code 0x80080005

Anonymous
2017-10-26T00:07:59+00:00

Whenever I run windows update, I receive the following:

"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)"

I have run the windows troubleshooter for the update feature, but it has not resolved the windows update issue.

I'm using win10 pro, version1703, build 15063.608

How have others resolved this issue?

*Modified title for accuracy*

*Original title: windows update error (0x80080005)*

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2017-10-26T00:42:48+00:00

Try resetting the software distribution folder:

Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center.

  1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
  2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
                        net stop wuauserv
    
    
    
                        net stop cryptSvc
    
    
    
                        net stop bits
    
    
    
                        net stop msiserver
    
  3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
                       ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    
    
    
                       ren C:\Windows\System32\catroot2 Catroot2.old
    
  4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command.
                     net start wuauserv
    
    
    
                     net start cryptSvc
    
    
    
                     net start bits
    
    
    
                     net start msiserver
    
  5. Type Exit in the Command Prompt to close it and then restart the computer.

The update Windows Update might be trying to install is kb4041676.

Its causing a lot of problems for systems with Windows 10 1703.

This is Microsoft's current fix at the moment:

https://support.microsoft.com/en-us/help/404909...

I would avoid installing it until Microsoft issues a future cumulative update that surpasses it.

Was this answer helpful?

500+ people found this answer helpful.
0 comments No comments

82 additional answers

Sort by: Most helpful
  1. Anonymous
    2019-02-10T16:09:41+00:00

    OK so I have been experiencing this problem since yesterday.  The last time I updated successfully was on the 31st of Jan.  I have tried the steps that were mentioned but when using some i states that they could not start.  The error that reads on my computer is "There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070422)"  Also, if I go into services under the windows update tab, i see it is set to disabled.  It doesn't matter if I try changing the settings, it just wont change.  When hitting the properties tab and changing the startup type to automatic or automatic delayed start it wont budge.  When setting to the default manual tab, I can hit apply then start, it runs but then an error message keeps reading it reads, windows could not start the update service on local computer, error 1114: A dynamic link library initiation routine failed.  Now, this is my computer and I do have administer rights. 

    With all this being said all the net stop and etc is useless because it fails to start.  I'm not sure what happened but it was working perfectly fine before.  Any help would be greatly appreciated.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-02-02T12:23:25+00:00

    Great if you are a techy. What about the poor sods who just use the PC for emails & social. Aint MS Got a quick fix?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-01-17T01:21:48+00:00

    just make a bat file with it inside. and run like admin

    put it on desktop and usb for later reboot computer

    reset.bat from cmd you can ren reset.txt to reset.bat or just put all files and save as bat. EASY

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    pause

    run malware and ccleaner make bacup of regestry

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-11-02T03:49:03+00:00

    Try resetting the software distribution folder:

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center.

    1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
    2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    1. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    1. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command.

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type Exit in the Command Prompt to close it and then restart the computer.

    The update Windows Update might be trying to install is kb4041676.

    Its causing a lot of problems for systems with Windows 10 1703.

    This is Microsoft's current fix at the moment:

    https://support.microsoft.com/en-us/help/404909...

    I would avoid installing it until Microsoft issues a future cumulative update that surpasses it.

    the first bit you say to input into Command Prompt, I get the following: 

     The Windows Update service could not be started.                                                                                                                                                                                                A system error has occurred.                                                                                                                                                                                                                    System error 1114 has occurred.                                                                                                                                                                                                                 A dynamic link library (DLL) initialization routine failed.

    what would you suggest I do to remedy this situation? I've looked online, and information is sparse for this particular incident

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments