How to get reset protection recovery key

Anonymous
2017-03-17T12:00:18+00:00

I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

67 answers

Sort by: Most helpful
  1. Anonymous
    2020-06-10T17:52:46+00:00

    haiii,

     I also try to give the phone to the owner but i had founded beside the Highway road , now how could i give the phone to the owner.

    Hi rakeshrakesh1

    In that case hand it to the autorities.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-04-10T06:31:30+00:00

    Hello,

    I had read your text which you had kept to the customers to helping them to

    login the RPRK , but I am also facing with same problem to login the RPRK.

    But, the point is I didnt buy the phone and I had found the phone beside the

    road and I am using it. Recently 3 times I had update the phone and its

    working properly, but the 4 the time when I re set the phone it was asking

    me RPRK key, I do know and I am not the owner of this phone , I didnt

    stolen the phone , I had found it . So now I want to login RPRK ,

    how I can login ,,, please help meee.

    and dont say that give to the owner not silly answers.

    Thanking you,

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-06-30T12:50:46+00:00

    Hi,

    Check in your Microsoft account

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-06-11T16:52:57+00:00

    Hi SaidurRahaman

    If you did not register your phone in your Microsoft Account and if you did note deactivate the Reset Protection you cannot get the key to do it now!

    You can try the solution presented by Leandro in a pots here https://www.youtube.com/watch?v=4RQtSq0oqDM

    I have never tried it, I don-t know if that works, but you can try it and then give us a feedback

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2019-01-23T11:01:15+00:00

    How do I reset protection recovery key on my Lumia

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments