How to get reset protection recovery key

Anonymous
2017-03-17T12:00:18+00:00

I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2020-07-17T14:34:08+00:00

    I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help

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  2. Anonymous
    2020-07-04T15:33:50+00:00

    Hi LykaMartinez

    No one gets any email, the Reset Protection Key is in the Microsoft Account Associated to each device.

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  3. Anonymous
    2020-07-03T23:38:23+00:00

    Hi LykaMartinez

    What email?

    See above here to find the Reset Protection Key

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  4. Anonymous
    2020-07-03T21:23:43+00:00

    i didnt get any email about my reset recovery key what wiuld i do??

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  5. Anonymous
    2020-06-30T20:42:27+00:00

    Except that it is not...

    Hi LeandroSpagnol

    That means???

    To check reset protection you can also use this link:

    https://account.microsoft.com/devices/resetprotection

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