Code: 0x803FB107 Windows 10 app store

Anonymous
2017-06-14T02:32:35+00:00

Hi

Cant download apps or games on the windows store for a month or so. Tried numerous trouble shooting online like clearing the cache and other methods but no luck please help!

[Moved from: Windows / Apps on Windows 10 / Other Windows apps / Games]

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

65 answers

Sort by: Most helpful
  1. Anonymous
    2017-10-27T04:52:41+00:00

    I am having an almost identical issue as Royce911. I have done every apart from a fresh install of windows, which is not reasonable for me to do. I know for a fact that the problem must be affecting different manufactures as I built my own PC. I have not experienced any other problems with my computer. I have also installed other apps before and since without any issues.

    The fact that it appears to be attempting to download twice appears to be a specific issue with this game on the windows store. I am running the insider preview build, so perhaps that might be the issue, but don't pretend that after a couple diagnostic steps that amount to different ways to clear a cache the only option that remains is hardware related. So please elevate this higher in the windows store team because, if this issue isn't resolved, I will likely never purchase a game in the windows store again.

    So, you could say that I visited my device manufacturer and he was shocked that Microsoft would attempt to blame hardware before making sure that there wasn't an issue with the Windows Store causing persistent and repeatable issues that could affect many users.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2017-09-30T08:58:32+00:00

    same here also...

    anybody know how to refund?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2017-09-28T14:51:47+00:00

    Doing an in-place reinstall of windows fixed it for me. Otherwise, I was only able to download it via another user.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2017-09-27T21:23:38+00:00

    Same here on Forza Motorsport 7 preload

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2017-09-26T01:28:34+00:00

    I'm having the same issue. I can download anything BUT FH3

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments